Cassidy Floodstrom
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Cassidy Floodstrom Email & Phone Number

Senior Systems Administrator at Surgery Partners, LLC at Surgery Partners, Inc
Location: Pittsburgh, Pennsylvania, United States 8 work roles 4 schools
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Current company
Surgery Partners, Inc
Role
Senior Systems Administrator at Surgery Partners, LLC
Location
Pittsburgh, Pennsylvania, United States
Company size
798 employees

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Cassidy Floodstrom is listed as Senior Systems Administrator at Surgery Partners, LLC at Surgery Partners, Inc, a company with 798 employees, based in Pittsburgh, Pennsylvania, United States. AeroLeads shows a matched LinkedIn profile for Cassidy Floodstrom.

Cassidy Floodstrom previously worked as Senior System Administrator at Surgery Partners, Inc and System Administrator at Surgery Partners, Inc. Cassidy Floodstrom holds Bachelor'S Degree, Social Sciences from University Of Maryland University College.

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Surgery Partners, Inc

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Profile bio

About Cassidy Floodstrom

System Administrator overseeing functions of OS, app and patching deployment through SCCM and Intune/Autopilot and using PowerShell scripting and group policy. Partners with other teams, such as Networking, Security, Help Desk, and Field Services to discover opportunities in our fleet operations and drive product deployment solutions.

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Cassidy Floodstrom's current company

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Surgery Partners, Inc
Surgery Partners, Inc
Senior Systems Administrator at Surgery Partners, LLC
nashville, tennessee, united states
Website
surgerypartners.com
Employees
798
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8 roles

Cassidy Floodstrom work experience

A career timeline built from the work history available for this profile.

Senior System Administrator

Current
Surgery Partners, Inc

Field services administrator for NE operations. SCCM and Intune administrator. Tier 2/3 for helpdesk. All duties from System Administrator role.Transitioned from Field Services into EUC team solely in 2022. Shifted SCCM to comanaged with Intune, then to CMG, all workloads on the Intune side. SCCM kept for its query and collection building.

May 2021 - Present

System Administrator

Surgery Partners, Inc

Greater Nashville Area, TN

Part of a field service team (Enterprise application and hardware deployment). Project work (Intune and Autopilot, SCCM, O365, healthcare EMR applications, others as needed by various departments.) Absolute Computrace administratorPartners with Helpdesk, Engineering, Development on their deployment projects and helps track and enumerate client machine.

Mar 2019 - May 2021

Systems Implementation Analyst

Surgery Partners, Llc

Greater Nashville Area, TN

  • Stood up and configured SCCM Site Server, Distribution Points, IBCM server. Maintains and updates clients, images, and software deployments. Partners with other teams on the same.
  • Previously created, maintained, and deployed Windows 7 and 10 images using MDT and WDS. Partners closely with Helpdesk on base image needs and benchmarks updated models.
  • Purchases and ships equipment to surgery centers and pain clinics.
  • Works closely with field Implementation personnel during site hardware preparation and installation.
  • Acted as second tier support when Helpdesk management was unavailable. Partnered with the Helpdesk to troubleshoot domain and network issues, computer hardware and legacy applications, such as AdvantX, SiS, GMED.
  • Performed administrative tasks, such as granting domain and local rights to machines, restarting services on servers, resetting passwords.
Feb 2016 - Mar 2019

Support Analyst

Pomeroy

Greater Nashville Area, TN

  • Contract with SurgeryPartners IT:
  • Assist with password resets, permissions, surgery-center specific applications, hardware and network issues, onsite and remote imaging and configuration, Citrix support via Director, File/Print/Email server.
  • Partner with management and Infrastructure team to resolve site-wide issues within SLA. Partner with team members and resources to drive results.
  • Expanding helpdesk team knowledgebase by centralizing merged company documents and team troubleshooting.
May 2015 - Feb 2016

Client Premium Support Specialist

Dell

Greater Nashville Area, TN

  • Provide technical support and customer service for business clients on desktop, portable NS workstation computers. Troubleshoot operating system and hardware issues, and dispatch parts and labor for issues diagnosed as.
  • Best effort for third party hardware, software, and malware removal. RAID level 10, multiple processors, more restrictive memory guidelines, higher performance graphics, and more complex software issues. Utilized.
  • Utilize Avaya call agent and Sonicwall VPN connection to access tools for resolution. Partnered with agents, coaches, and managers for issues needing more urgent attention.
  • Troubleshot computers via chat and phone, assisting two or more customers at a time. Maintained low service level while assisting multiple clients, providing value for company support costs.
  • Wrote macros and modified language as necessary for customers of different skill levels.
  • As part of Resolution Expert program launch, assisted internal representatives from client business support queues with troubleshooting and policy questions
Jul 2004 - Apr 2015

Tier 1 Customer Account Executive

Comcast Cable

Greater Pittsburgh Area

  • Troubleshot high speed internet connections, cable TV, and performed informational and financial account upkeep for customers in the tri-state area.
  • Dispatched parts and labor for issues not resolved by phone. Utilized Remedy and noted customer account with call content and further action needed.
  • Overnight shift added IVR messaging for outages.
Mar 2003 - Jun 2004

Bookseller

Waldenbooks

Pittsburgh International Airport

Sold, maintained books in-store. Answered customer questions regarding policy and products. Ordered books, restocked inventory, maintained cash and safe monies.

Dec 2001 - Mar 2003

Line Cook, Buffet Attendant, Dishwasher, Maintenance Crewperson

Ponderosa Steakhouse
Jan 1996 - Dec 2001
Team & coworkers

Colleagues at Surgery Partners, Inc

Other employees you can reach at surgerypartners.com. View company contacts for 798 employees →

LS Lamisa S. Rayside, Dnp, Aprn, Acnp-Bc Lamisa S. Rayside, Dnp, Aprn, Acnp-Bc Colleague at Surgery Partners, Inc Greater Orlando, United States View → DP Denise Pearson Denise Pearson Colleague at Surgery Partners, Inc Riverbank, California, United States, United States View → HH Holly Hopson Holly Hopson Colleague at Surgery Partners, Inc Lake Worth, Florida, United States, United States View → SL Shirley Lufuno Shirley Lufuno Colleague at Surgery Partners, Inc Johannesburg Metropolitan Area, South Africa View → FT Francine T. Francine T. Colleague at Surgery Partners, Inc Nashville Metropolitan Area, United States View → LD Lisa Dore, Cawc Lisa Dore, Cawc Colleague at Surgery Partners, Inc Grant, Michigan, United States, United States View → BA Brent Adams Brent Adams Colleague at Surgery Partners, Inc Franklin, Tennessee, United States, United States View → TH Teresa Haake Teresa Haake Colleague at Surgery Partners, Inc Miami, Florida, United States, United States View → DR Disa Reeves Disa Reeves Colleague at Surgery Partners, Inc Lubbock, Texas, United States, United States View → CH Christine Hubinger Christine Hubinger Colleague at Surgery Partners, Inc Lake Worth, Florida, United States, United States View →
4 education records

Cassidy Floodstrom education

Associate Of Art, Liberal Arts

Washington State Community College
FAQ

Frequently asked questions about Cassidy Floodstrom

Quick answers generated from the profile data available on this page.

What company does Cassidy Floodstrom work for?

Cassidy Floodstrom works for Surgery Partners, Inc.

What is Cassidy Floodstrom's role at Surgery Partners, Inc?

Cassidy Floodstrom is listed as Senior Systems Administrator at Surgery Partners, LLC at Surgery Partners, Inc.

Where is Cassidy Floodstrom based?

Cassidy Floodstrom is based in Pittsburgh, Pennsylvania, United States while working with Surgery Partners, Inc.

What companies has Cassidy Floodstrom worked for?

Cassidy Floodstrom has worked for Surgery Partners, Inc, Surgery Partners, Llc, Pomeroy, Dell, and Comcast Cable.

Who are Cassidy Floodstrom's colleagues at Surgery Partners, Inc?

Cassidy Floodstrom's colleagues at Surgery Partners, Inc include Lamisa S. Rayside, Dnp, Aprn, Acnp-Bc, Denise Pearson, Holly Hopson, Shirley Lufuno, and Francine T..

How can I contact Cassidy Floodstrom?

You can use AeroLeads to view verified contact signals for Cassidy Floodstrom at Surgery Partners, Inc, including work email, phone, and LinkedIn data when available.

What schools did Cassidy Floodstrom attend?

Cassidy Floodstrom holds Bachelor'S Degree, Social Sciences from University Of Maryland University College.

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