Cassidy Godfrey, Shrm-Cp Email & Phone Number

Sacramento, California, United States

Supporting the growth and impact of the Human Resources department through strategic partnerships and continued commitment to internal development.

Sacramento, California, United States

Collects documentation from accounting department and prepares reports for union audits, ensuring compliance with union agreements and regulatory requirements. Provides comprehensive oversight of the onboarding process, including the issuance of IT equipment such as laptops, iPads, and cell phones, to new hires, ensuring seamless integration into the company's technology infrastructure. Assists with and actively participates in the interview and selection process of applicants, collaborating with hiring managers to identify top talent and maintain a high standard of recruitment practices. Participates in employee investigations, conducting thorough inquiries into workplace incidents or complaints to ensure fair and equitable resolution. Demonstrates advanced proficiency in risk management, serving as the main contact for claims resolution and participating in quarterly claims reviews to identify trends and implement proactive measures to mitigate risks. Assists in care management for workers' compensation claims, working closely with injured employees, healthcare providers, and insurance carriers to facilitate timely and effective treatment and return-to-work plans. Continue to maintain the responsibilities outlined in the coordinator and assistant roles previously held.

Sacramento, California, United States

Managed benefits administration for California and Colorado employees, including enrollment, changes, and terminations, ensuring compliance with company policies and regulations. Oversaw company DOT compliance by uploading necessary documentation to Third-Party Administrator (TPA) websites, ensuring adherence to regulatory requirements. Conducted monthly trust fund reporting for all unions, maintaining accurate records and timely submissions to ensure compliance with union agreements. Participated in job fairs to actively recruit candidates, representing the company and promoting job opportunities to potential candidates. Continued to maintainIn the responsibilities encompassed within the HR Assistant role previously held with the company.

Sacramento, California, United States

Efficiently manage data entry tasks, ensuring accuracy and timeliness in updating employee records and HR databases. Proficiently utilize HRIS systems (e.g., Viewpoint) to maintain employee information, generate reports, and streamline HR processes. Organize and maintain comprehensive employee files, ensuring compliance with confidentiality policies and regulatory requirements. Conduct engaging employee orientations and onboarding sessions, providing new hires with essential information on company policies, procedures, and benefits, including running background checks and all necessary reporting. Coordinate and execute various HR-related events, including annual employee appreciation barbecues and holiday parties for 3 different company locations.Assist with various HR administrative tasks, such as drafting correspondence, coordinating meetings, and responding to employee inquiries. Managed the company's risk management and claims reporting services, maintaining a relationship with Third-Party Administrators (TPAs) and ensuring smooth integration. Provided support in claims handling processes, assisting with documentation, investigation, and resolution of claims to ensure timely and effective outcomes.Maintained regular communication with internal stakeholders and external partners to provide updates on claims statuses, ensuring transparency and alignment with company objectives.

Santa Ana, California

I was the only insurance team member working on the I-405 Improvement Project in Southern California. This project is a 1.2 billion dollar, 6 year, locally and federally funded project that covered 16 miles of freeway in Orange County. Responsibilities under this role covered a very broad range including subcontractor insurance management, in-house claims management, third-party claims management, and policy renewal and acquisition. Work in conjunction with the contracts team to assist subcontractors in the project onboarding experience by making them aware of the insurance contract requirements, vetting and approving all certificates of insurance, and tracking and maintaining current certificates of insurance for the life of their involvement with the project. Due to the size of the project, most insurance claims were handled in house, meaning I was in charge of investigation, liability review, and settlement or denial of most third party claims. Claims were reviewed as they were submitted and I would assist claimants with the filling process from start to finish. This also involved careful tracking of financial payments made to third parties as well as maintaining proper documentation and release information for all payments made. As far as in-house claims are concerned, I would handle property and casualty, business risk, equipment and assist with workers compensation claims. As the sole point of contact with the insurance companies, I would assist with claims investigation, coordination of doctors visits, repair information, or any other documentation that may be required to close the files. Worked in conjunction with the Chief Financial Officer and our brokers to make sure that the proper coverages were in place and that the best rates were received on a yearly basis for our auto policies. This involved collecting all necessary data for policy audits that would occur on a yearly basis.

Greater Los Angeles Area

I supervise a team of 8 adjusters and help them grow and develop their skills as it pertains to the auto damage adjuster position. I provide coaching in the areas of customer service, negotiation, estimating technique, and any other necessary fields. Additionally, I am responsible for the daily monitoring and improvement of my adjusters goals and performance as it directly relates to company profit. I also make sure my team is working within all guidelines outlined by various state entities to ensure fair claims practices.

Greater Los Angeles Area

I perform thorough investigations to estimate proper cost of repairs for the purpose of preparing electronic cost estimates and maintaining cost effectiveness for the GEICO company. I also work closely with body shop staff, rental facilities, and other parts venders to determine the most cost effective repairs for each customer; strong negotiation skills required. This position requires professional, friendly, and courteous customer interaction daily to maintain ongoing customer awareness of repairs, as well as the use of various customer service techniques to address customer issues and complaints in a manner to create optimum customer satisfaction.

I managed a team of 7 officers and help them meet their monthly goals. I was also the individual responsible for chapter programming and would frequently plan off campus events for a chapter of 140 women.

Rohnert Park Ca

I coached a team of 4 on written and procedural tasks as well as acted as standing president when the elected president was not present or unable to complete her duties. I was responsible for planning and hosting visits for International officers on 5 different occasions, each visit lasting a minimum of 3 days.

Bachelor Of Science (B.S.), Business Administration And Management, General

I graduated in the top 10% of the school of business. I was also a member of multiple honor societies including the leadership honors.

Bachelor Of Business Administration (Bba), Business Administration And Management, General, Graduated

Activities and Societies: Gamma Phi Beta International Sorority, Sigma Alpha Lambda Leadership Honors Society, Beta Gamma Sigma Lifetime.