Cassidy Hill Email & Phone Number

Cincinnati, Ohio, United States

Cincinnati, Oh

Redlined, revised, and negotiated various types of contracts between global Medpace entities and providers. Facilitated three new company trademarks. Conducted legal research for issues related to human resources, document retention, contract disputes, regulatory compliance, data privacy, and import processes. Drafted GDPR related language for use in applicable company contract templates.

Fort Thomas, Ky

Drafted estate plans tailored to fit the needs of families with children who have special needs. Drafted motions and attorney correspondence related to family law and personal injury matters. Conducted legal research related to the developing field of special education law. Directed incoming phone calls and in-office visitors. Completed administrative duties and kept shared areas organized and functional.

Cincinnati, Oh

Interpreted for clients and attorneys in the office and during jail visits. Translated personal statements and affidavits from Spanish to English. Prepared and filed various immigration applications with USCIS. Drafted and filed motions with local courts and immigration courts. Took phone calls in Spanish and English, directed messages, answered questions, and scheduled appointments.

Cincinnati, Ohio Area

Documented and dispersed approximately 200 pieces of mail and faxes per day. Created checks and drafted correspondence for clients, medical providers, and lien holders. Answers incoming phone calls, directed messages, and answered questions about case status.

Querétaro, Mexico

Instructed a total of 22 students throughout six month stay, approximately 35 hours a week. Visited four major companies to give classes and administer placement tests. Implemented an immersion curriculum for students ranging from six years of age to professionals up to age 40. Incorporated games, songs, and visuals to assist in language acquisition and increase student engagement with lessons. Motivated all students to confidently communicate in a foreign language.

Cold Spring, Kentucky

Assisted in developing call processes for the very first official customer service line known to the company. Provided friendly and professional service in English and Spanish to national clients. Increased customer satisfaction by improving scheduling systems for client grease, bakery goods, and fat and bone pickups. Tended to an average of 100 incoming calls per day. Accurately recorded all incoming calls and executed all requests using various computer software. (SalesForce, AS400, Mircrosoft Office, Excel, etc.) Spent two days in Orlando, Florida training with other bilingual employee. Provided training to six new hires.

Cincinnati, Ohio Area

Greeted customers with a smile and provided excellent service. Developed customer service skills at check out, photo lab, and beauty departments. Completed photo orders promptly, and assisted customers with submitting and editing. Always went the extra mile to make sure customers left with quality pictures.

Doctor Of Law (J.D.)

Activities and Societies: Lunsford Academy, Law Review

Bachelor'S Degree, Spanish

Activities and Societies: Phi Sigma Iota (National Foreign Language Honor Society) International Student Union, German Club, Norse Fitness.

Bachelor’S Degree, German

Cum Laude, Dean’s List, earned 3.6 cumulative GPA. Studied German in Munich, Germany for six weeks. Active member in the German Club..

Minor In Management

Coursework: Human Resources Administration, Negotiation and Conflict Resolution, Managing a Diverse Workforce, Behavior in Organizations.

Minor In Marketing

Coursework: Social Media, Consumer Behavior, Global and Cultural Issues in Marketing, Building and Managing Customer Relations, Sales.