Cassidy Marsh Email & Phone Number

North Richland Hills, Tx, Us

Texas, United States

Texas, United States

Create consumer-based training which includes classroom and virtual classroom training with hands-on job aids, process improvement and refresher web-based training, new product and service training, and apply tested instructional design practices and methods. Evaluate current training methods and modalities to find efficiencies throughout the program.

Dallas/Fort Worth Area

Create training in a manufacturing environment that includes technical classroom training with hands-on job aids, process improvement and refresher training, update outdated materials, and apply tested instructional design practices and methods. Evaluate current training methods and modalities to find efficiencies throughout the program and serve as a mentor/trainer to other developers on current methods and modalities such as Articulate 360.

Dfw, Texas

Instructional Designer: created engaging learning activities and compelling course content, helped identify the target audience’s training needs, and applied tested instructional design theories, practices, and methods. Designed custom-eLearning courses tailored to each client using reality-based scenarios and interactive simulations.Project Manager: oversaw the direction, coordination, implementation, resourcing, control, and completion of the project while remaining aligned with the business strategy, commitments, and goals of clients.

The Woodlands, Tx

Managed and produced multiple internal communication publications and training projects for consistency with aggressive time frames, such as: new software development implementation and training, weekly training magazine, videos, webisodes, classroom training materials including games and flashcards, online courses, quick reference guides, scripting, and strategic communication plan for different lines of business. Critical thinker that partnered with various departments to assess requests and resources to develop training materials that are in line with their strategic plan. Proven to enhance employees understanding of the subject matter, which leads to desired actions or sales results. Decision maker that is able to best determine which training delivery method will have the highest impact on overall comprehension of materials. Able to communicate confidently and clearly in a strong voice to a group of individuals or one on one.

Lake Worth

Hire, train, mentor, and manage an effective sales team responsible for marketing an array of different banking products and services. Oversee all daily branch operations and enforce company policies, procedures, and banking regulations. Collaborate and partner with various charitable organizations to coordinate special events within the community. Created a regional marketing team to assist struggling branches throughout the district. Established an internal mystery shopper program, implemented a consumer complaint program, and upheld quality customer service standards to increase overall satisfaction. Participated in focus groups, adapted to regulatory changes, and supported company branding initiatives. Successfully surpassed all new account objectives for the past 8 consecutive years with consistent annual growth.

Met with current clients to reevaluate their advertising needs, identify goals, and meet business objectives. Proposed and presented creative solutions for client approval or modification. Developed effective promotional strategies and budgets to meet the unique requirements of each customer. Consistently met specified printing deadlines and networked with industry professionals to prospect for new clientele.

Provide excellent customer service in a timely manner.Knowledgeable about all items offered.Coached and assisted new employees.Prepare checks that itemize and total meal cost for each customer.

Met with current clients to reevaluate their advertising needs, identify goals, and meet business objectives. Proposed and presented creative solutions for client approval or modification. Developed effective promotional strategies and budgets to meet the unique requirements of each customer. Consistently met specified printing deadlines and networked with industry professionals to prospect for new clientele.

Arlington, Texas, United States

Bachelor Of Arts (B.A.), Journalism

Bachelor Of Arts, Journalism