Cassidy Pepin Email & Phone Number

Miami/Fort Lauderdale Area

Assist in the oversight of operations for 40 national client aquatic facilitiesProvide oversight to assure and achieve consistent operating practices as set forth by JEM policies for 40 national client aquatic facilitiesConduct safety and training programs for JEM employeesMaintain strong relationships with JEM clients Partner with leadership team, offer recommendations and follow up with written documentation during serious incidents or crisisPerform on-site visits at JEM aquatic facilities to ensure smooth running of all business operationsProvide leadership to team members, including opportunities for coaching and development, to maximize work output and work qualityOversee hiring, onboarding and scheduling for management staff in JEM client facilitiesPerform other duties as assigned by Director- Operations and/or VP- Operations

Miami/Fort Lauderdale Area

Provide general oversight and supervision for regional client aquatic facility operations Oversee the recruiting, interviewing, training and on-boarding processes of JEM seasonal employees as set forth by JEM policies for all regional client aquatic facilitiesOversee the scheduling of JEM employees as set forth and budgeted in the client service agreement staffing plan for all regional client aquatic facilitiesPlan, schedule and conduct leadership workshops and seminarsMonitor and maintain oversight for JEM operating equipment Provide general oversight to assure and achieve consistent operating practices as set forth by JEM policies for all regional client aquatic facilitiesServe as the primary JEM liaison with JEM client representatives for the regionPerform general oversight of daily facility maintenance and sanitation duties to provide and maintain a safe and aesthetically inviting aquatic facility for guests/swimmersPerform other duties as assigned by Director- Operations and/or VP- Operations

Miami/Fort Lauderdale Area

Provide general oversight and supervision for regional client aquatic facility operations Oversee the recruiting, interviewing, training and on-boarding processes of JEM seasonal employees as set forth by JEM policies for all regional client aquatic facilitiesOversee the scheduling of JEM employees as set forth and budgeted in the client service agreement staffing plan for all regional client aquatic facilitiesPlan, schedule and conduct leadership workshops and seminarsMonitor and maintain oversight for JEM operating equipment Provide general oversight to assure and achieve consistent operating practices as set forth by JEM policies for all regional client aquatic facilitiesServe as the primary JEM liaison with JEM client representatives for the regionPerform general oversight of daily facility maintenance and sanitation duties to provide and maintain a safe and aesthetically inviting aquatic facility for guests/swimmersPerform other duties as assigned by Director- Operations and/or VP- Operations

Miami/Fort Lauderdale Area

Provide oversight of administrative, financial and operational service delivery for JEM™ client facility operations Provide customer service oversight as rendered by JEM™ employees.Provide direct supervision for JEM™ lifeguard/supervisory employees.Conduct International Lifeguard Training Program™ (ILTP™) courses, ILTP™ In-Service, and VAT™ training workshops for JEM™ lifeguard employees.Provide oversight of facility programming, and special events.Provide payroll oversight, budgeting, new hire paperwork, scheduling, and logistical support for JEM™ employees.Provide oversight of facility equipment, general facility maintenance, and water chemistry.Enforcing safety rules/regulations, supervising/protecting swimmers, and rendering first aid/emergency care for guests as needed.

Miami/Fort Lauderdale Area

Associate'S Degree, Business Administration And Management, General

Education record