Built and maintained positive and trustworthy relationships across the board (c- suite executives, department directors, hiring managers, new hires, etc.) Designed and voice-covered a virtual new hire orientation & implemented a series of new hire surveys to illuminate areas for improvement in our recruitment and onboarding processes.Responsible for monitoring all stages of new employee onboarding (Offer letters, background checks, drug screenings, reference checks, I-9 verification)Experience with ADA accommodation requestsSpearhead multiple requisitions with the goal of providing an exemplary candidate and stakeholder experience.Conduct research to assist with compliance and audit activities.Presented multiple organization-wide Lunch and Learns regarding Mental Health Awareness and our Employee Assistance Program.Monitored mandatory training for all employees to ensure yearly re-certifications are completed in a timely manner.Familiar with many State Paid Sick Leave laws, and other state compliance laws. Created personalized birthday and anniversary cards daily via Canva to be posted in our “#announcements” Slack Channel.Complete and return employment verifications, UI notices, national medical support notices, and other federal or state notices in an accurate and timely manner.Assisted with HRIS implementation of Paylocity

Reviewed and uploaded requisitions to multiple job boards; Managed candidate pipeline, conducted initial screening interviews, and acted as the main point of contact for the entire recruitment lifecycle. Key contributor in managing new hire onboarding; Offer letters, background checks, I-9 verification, training enrollment, and monitoring of training completion. Developed monthly, and as needed, reports to share with management and c-suite executives for reporting and organizational development purposes. Handled sensitive and confidential employee information with complete discretion.Processed employee status changes in HRIS system, Rippling; Processed employment verification requests, unemployment insurance claims, and other federal or state notices in an accurate and timely manner. Conducted New Hire Orientations via Zoom; Being the first face new hires see on their day-one!Curated and led a successful and exciting week of remote team building activities themed around the Olympics.

Scheduled and confirmed appointments for insured individuals needing a Benefits Eligibility Assessment (BEA). Served as a point of contact for the insured and their power of attorney (POA).Completed inbound and outbound calls. Adhered to all HIPAA laws and regulations. Extreme attention to detail when entering data into a CRM, and when communicating with insurance carriers.Handled customer and team member escalations in an ethical and professional manner.Acted as a liaison between the scheduling and nursing team.Responsible for answering team member questions via Slack.Updated reports and daily logs for management use and permanent files.