Cassie Cotter Email & Phone Number

St Petersburg, Florida, United States

Oversee operations for several properties in Florida and in Maryland. Manage move-ins, apartment installations, cleaners, maintenance requests, contracted staff, storage units, and movers. Communicate with residents, property management/staff, Landing headquarters staff and local colleagues to ensure a positive living experience for our members. Sell apartment extensions to members currently in apartments to increase Landing’s profit. Successfully managed the launch of a renovated, furnished apartment complex on schedule and within budget. Developed a video guide to welcome new residents and help them understand how to use apps to access parking and apartments successfully.

Columbus, Ohio, United States

Managed the training calendar (multi-million dollar budget), learning management system (LMS), and virtual learning platform (VLP) for Jaguar Land Rover. Additionally, managed events and travel, and contracted training providers.

United States

Owned all phases of luxury client experience from initial contact, sales, project management and administration, and product delivery. As the top design consultant for outreach, I developed a digital marketing campaign that was used by all consultants at the Columbus gallery. I also generated over $1M in individual sales.

Columbus, Ohio, United States

Engaged potential lessees by providing tours, answering questions, and following up with them through lease signing. Created a video to guide new residents through the move-in process. Established and documented a process for other leasing professionals on handling clients from potential prospect through move in. Developed and marketed community events. Managed all digital marketing. Top leasing consultant for Columbus region.Increased social media followers by 50% by executing a digital marketing plan.Developed an orientation video for new residents to help them feel welcome and adapt to their new homes. Highest performing leasing professional for Trilogy’s Columbus properties. Developed a new method to increase productivity and accuracy in the application-to-move-in process for new residents.

Westerville, Ohio, United States

Prepared and inspected homes, drafted status reports, and showed clients their new homes. Completed all assigned projects successfully and received positive customer feedback.

Westerville, Ohio, United States

Host responsible for greeting guests, seating customers, making connections with guests, directing people to different locations, communicating well with waitstaff, bussing tables, taking to-go orders, making reservations, taking phone calls, keeping track of seating arrangements on an iPad and maintaining design appearance of the restaurant and hotel lobby.Organized special events at the restaurant.