Cassie Johnson Email & Phone Number

Michigan, United States

Oversee cross-functional teams to launch online programs and products. Develop SOPs and workflows that improve departmental efficiency and minimize project delays. Manage timelines, delegate tasks, and resolve bottlenecks to ensure seamless collaboration across departments and on-time delivery.

Oversee project milestones, timelines, and procedures to ensure the smooth execution of a multifaceted and multi-day online conference. Manage speaker logistics, coordinating interviews, contracts, and assets while assisting production efforts to align the team during the final production stage.

Increased sales by 15% in the first year by securing new business accounts and retaining existing clients through offering tailored services. Built strong business-to-business relationships by identifying customer needs and offering product demonstrations. Improved client retention through consistent follow-ups and personalized support.

Managed over 100 adults with special needs across an art studio, gallery, and job skills program, enhancing participant engagement and enrollment. Supervised volunteer recruitment and e-commerce operations through Shopify, boosting community outreach and gallery sales. Led program operations, including billing, scheduling, and inventory management.

Organized and marketed wellness services through local events, business collaborations, and health talks to expand outreach. Facilitated patient care by assisting with daily notes and improving communication between doctors and patients. Managed community partnerships to promote chiropractic services and boost patient engagement.

Planned and executed conferences and events for executive MBA programs, managing everything from room blocks to catering. Coordinated proposals, contracts, and event orders, ensuring smooth operations on-site. Supervised and trained conference services staff to deliver high-quality event experiences.

Assisted in managing conventions and trade shows with up to 200,000 attendees by coordinating event operations. Maintained client communication to ensure smooth event execution and supervised staff during setup and teardown. Supported national events by solving on-the-ground challenges in real time.

Bachelor'S Degree, Tourism, Conventions And Event Management

Registered Yoga Teacher

Certification, Tefl