Cassie Sowder, Mba Email and Phone Number
Elizabethtown, KY, US
Cassie Sowder, Mba's Location
Greater Fayetteville, AR Area, United States, United States
Cassie Sowder, Mba's Contact Details
Cassie Sowder, Mba work email
- Valid
- Valid
- Valid
Cassie Sowder, Mba personal email
n/a
Cassie Sowder, Mba phone numbers
About Cassie Sowder, Mba
Operations Management & Facility Administration ProfessionalAchievement oriented professional with strong experience in in operations management, program management, and strategic planning. Proven track record of managing complex projects while leading teams and supporting an organization's overall success. Recognized for driving employee retention and turning around under-performing operations by implementing best practices. Consistently identifies opportunities for advancing business objectives while utilizing innovative strategies for process improvement. Value-centric leader who thrives in fast-paced environments delivering both forward-thinking and professionalism.
Cassie Sowder, Mba's Current Company Details
Ozarks Community Hospital (Och)
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Director of Substance Abuse Detox Program
Elizabethtown, KY, US
- Website:
- ochonline.com
- Employees:
- 278
Cassie Sowder, Mba Work Experience Details
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Director Of Substance Abuse Detox ProgramOzarks Community Hospital (Och)Elizabethtown, Ky, Us
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DirectorOzarks Community Hospital (Och) Aug 2023 - May 2024Gravette, Ar, UsProvides operational oversight to multiple departments while ensuring compliance with State regulations. Provides oversight and support to all medical, therapeutic, and administrative personnel, including human resources management, with focus on troubleshooting any issues related to staff or quality of patient care. Manage operational budget for program ensuring expenses are within budgeting targets. Key Contributions: ❖ Successfully launched new Inpatient Detox Program which includes screening of candidates, developing policies, procedures, and programing based on best practices. After this, assumed operational responsibilities of additional departments ❖ Ensures Medication Therapy and Wound Care operate based on internal policy and procedures as well as look for process improvement opportunities ❖ Initiates the outpatient wound care internal relocation to allow for optimal patient care as well as volume growth. to allow for growth a team culture committed to individualized & active supervision, accountability, and effective risk management ❖ Drives robust marketing and community education to referral sources such as physicians/short- & long-term care facilities for outpatient wound care, medication therapy, inpatient detox, and PCP caseload ❖ Develops external partnerships in order to increase advanced modalities offered in wound care which will result in faster heal rates, higher patient satisfaction, and allow for volume growth ❖ Creates ability for hospital to measure the healing rates of their patients to review with medical staff, providing patients of focus for more advanced modalities which result in faster healing rates and higher patient volume
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Chief Executive OfficerPerimeter Healthcare - Integrated Behavioral Health Jan 2023 - Aug 2023Alpharetta, Georgia, UsProvides management for all operations of a high risk/lockdown psychiatric residential treatment facility while ensuring compliance with State regulations and Joint Commission accreditations. Provides 24/7 oversight and support to all medical, therapeutic, and administrative personnel, including human resources management, with focus on troubleshooting any issues related to staff or resident retention as well as safety. Manage operational budget for program ensuring expenses are within budgeting targets. Key Contributions: - Successfully and drastically reduced State issued citations for compliance as a direct result of supervision and development of effective processes & procedures within first 60 days of onboarding - Ensures all fiscal budgeting, revenue cycle, reimbursement, & clinical operation targets are achieved by using operational best practices - Develops a team culture committed to individualized & active supervision, accountability, and effective risk management - Drives aggressive service recovery efforts in order to maintain optimal professional relationships, drive new patient volumes, stabilize at risk disruptions, and ultimately contract retention - Coordinates with Perimeter executive team regarding Joint Commission industry governance, investigations, & inspections - Facilitates all unannounced State surveyor reviews regarding industry governance, investigations, & inspections, while advocating company practices - Initiates more effective hiring practices and training in order to provide stability, reduce unhealthy turnover -
Program DirectorHealogics, Inc. Apr 2019 - Dec 2022Jacksonville, Fl, UsProvides management for all operations of the outpatient wound care program with HBO ensuring compliance with Joint Commission accreditations. Provides oversight and support to all medical and administrative personnel, including human resource management, with focus on troubleshooting any issues related to scheduling and patient flow. Manage operational budget for program ensuring expenses are within budgeting targets.Key Contributions- 2021 Center of Distinction recipient based on achieving outstanding clinical & operational Key Performance Indicators- Successfully increased center contribution margin by approximately 40% by implementing best practices for strategic growth while focusing on cost-reduction strategies- Ensures all fiscal budgeting, revenue cycle management including reimbursement, & clinical operation targets are achieved by using operational best practices- Develops a team culture committed to clinical excellence and effective risk management - Drives robust marketing and community education to physicians, short & long-term care facilities in order to drive new patient volumes , and ultimately contract retention- Coordinates with Healogics & hospital regarding Joint Commission industry governance, investigations, and inspections -
AdministratorStepworks Recovery Centers, Llc Oct 2017 - Apr 2019Elizabethtown, Kentucky, UsServes as Facility Administrator responsible for managing operations of a 30-day SUD residential treatment facility (dual diagnosis) providing PICC line antibiotics to ensure compliance with CARF and Joint Commission accreditations. Provides 24/7 on call support to residential program and staff with troubleshooting any issues to stabilize imminent risk situations. Develops policies, procedures, and processes to be implemented agency-wide, ensuring safety for clients & staff while meeting governing compliance standards.Key Contributions- Successfully increased voluntary client retention approx. 300% within a 12-month period by implementing best practices- Reviews all returning client and PICC client referral documents sent to Corporate Intake and accepts/denies candidates- Delivers supervision to all program employees, including Recovery Coaches, Nursing Personnel, and In-house Therapists- Maintains responsibility for managing and monitoring par levels for the facility's needs to ensure inventory management- Coordinates with Office of the Inspector General (OIG) regarding industry governance, investigators, and inspections -
Program DirectorSunrise Children'S Services 2014 - Oct 2017Mt. Washington, Ky, UsProvided leadership as Program Director managing all operations of a high risk/lockdown residential treatment facility. Maintained responsibility for ensuring therapeutic facility and on-campus school programs operated by compliance with state licensure, and Joint Commission standards. Prepared and managed residential treatment facility annual budget and oversaw salaries and onboarding expenses within approved budget. DIrected employee team of Counselors, Supervisors, Case Manager, Therapist, and Treatment Director.Key Contributions- Collaborated cross-functionally with organization's Nursing, Food Service, Maintenance & Development Departments- Reviewed client referral documents sent to Central Intake and accepted/denied candidates based on individualized needs- Facilitated the residential program Treatment Team in implementation of individualized treatment plans for each resident- Oversaw areas to improve treatment program to better serve residents and developed crisis plan to minimize risk behavior- Delivered 24/7 on call support to Treatment Team and staff to troubleshoot issues and stabilize imminent risk situations- On-boarded as Foster Care Specialist providing case management for 15-25 children before promoting to Director -
Residential DirectorLord'S Legacy Ministries 2013 - 2014Served as Residential Director responsible for developing individualized care plans for LLM clients for this organization that served the population of clients with intellectual disabilities. Monitored daily activities to ensure compliance with internal guidelines and state/organization regulations. Supervised scheduling and supervision of 30+ employees working within the residential program. Collaborated cross-functionally to ensure operations aligned with the organization's goals and objectives.Key Contributions- Managed expansion of staffed residences to increase home volumes 75%, resulting in an increase of services by 55%- Ensured LLM staffed residential homes met compliance with state Health & Family Services and DDID regulations- Achieved zero citations during 2014 Medicaid Audit by ensuring employee activities aligned with internal procedures- Experienced in processes regarding SCL (Supports for Community Living, branch of Medicaid) and Michelle P Waivers- Completed training home manager duties, including finance budgeting, documentation, and adaptive equipment use
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International Sales Service RepresentativeDecoart 2011 - 2013Stanford, Kentucky, UsManaged 145 customer accounts in 58 non-North America countries and Canada to actively engage customers to increase sales, generating $4.9M+ in international revenue (2011). Provided accurate order creation, total product cost/PO submission, order processing, product shipment & quality claims processing. Delivered logistical support to ensure orders were accurately delivered. -
Enrichment Center ManagerBluegrass.Org 2006 - 2010On-boarded as Psychology Technician to train employees on individualized behavioral programs before promoting to Enrichment Center Manager. Led multiple projects and managed 25 instructors. Created individualized learning goals for 75 clients. Completed public relations campaign including advertisement materials, resulting in increasing sales for center's new storefront. Gained experience in processes regarding SCL (Supports of Community Living, branch of Medicaid), and Michelle P Waivers.
Cassie Sowder, Mba Skills
Operations Management
Client Relationship Development
Team Leadership
Team Management
Process Improvement
Case Management
Recruiting
Account Management
Training
Crisis Intervention
Strategic Planning
Program Development
Mental Health
Cassie Sowder, Mba Education Details
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Global Outreach Virtual Edu.Organizational Management -
Eastern Kentucky UniversityPsychology
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University Of Kentucky
Frequently Asked Questions about Cassie Sowder, Mba
What company does Cassie Sowder, Mba work for?
Cassie Sowder, Mba works for Ozarks Community Hospital (Och)
What is Cassie Sowder, Mba's role at the current company?
Cassie Sowder, Mba's current role is Director of Substance Abuse Detox Program.
What is Cassie Sowder, Mba's email address?
Cassie Sowder, Mba's email address is da****@****bal.net
What is Cassie Sowder, Mba's direct phone number?
Cassie Sowder, Mba's direct phone number is +163079*****
What schools did Cassie Sowder, Mba attend?
Cassie Sowder, Mba attended Global Outreach Virtual Edu., Eastern Kentucky University, University Of Kentucky.
What skills is Cassie Sowder, Mba known for?
Cassie Sowder, Mba has skills like Operations Management, Client Relationship Development, Team Leadership, Team Management, Process Improvement, Case Management, Recruiting, Account Management, Training, Crisis Intervention, Strategic Planning, Program Development.
Who are Cassie Sowder, Mba's colleagues?
Cassie Sowder, Mba's colleagues are Hayden Hudnall, Nikki Bredar, Blake Kramer, Do, Shannon J Robertson, David Swift, Michael Wiseman, Chad Hall.
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