Cassie (Brown) Vaughn Email and Phone Number
New York, NY, US
Cassie (Brown) Vaughn's Location
New York, New York, United States, United States
Cassie (Brown) Vaughn's Contact Details
Cassie (Brown) Vaughn work email
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Cassie (Brown) Vaughn personal email
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Cassie (Brown) Vaughn phone numbers
About Cassie (Brown) Vaughn
My personal philosophy is centered on grit. As a first generation college graduate, I know what strife, perseverance, and growth mindset look like. It was the example set for me by my parents and one that fuels my desire to constantly learn and improve. In my free time, you'll see me fostering this same growth in others as a traveling public speaker educating on personal brand and maximizing the power of your network.Relationships Matter. So let's connect and learn from one another.
Cassie (Brown) Vaughn's Current Company Details
Monday.Com
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Head of NAM and LATAM Customer Success
New York, NY, US
- Website:
- monday.com
- Employees:
- 3324
Cassie (Brown) Vaughn Work Experience Details
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Head Of Nam And Latam Customer SuccessMonday.ComNew York, Ny, Us
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ExpertPrimary Venture Partners Nov 2024 - PresentNew York, New York, UsAs an Expert, I provide strategic advice and guidance to the investment team and founders within the Primary portfolio and broader network. Experts enjoy access to early-stage businesses, emerging trends and technology, and an expanded network of exceptional leaders and resources through a top-tier seed-stage firm.Primary is New York City’s premier early-stage venture firm working alongside founders to build unicorns like Alloy, Alma, Chief, Dandy Electric, Latch, K Health, Stellar Health, Slice, and many more. -
Limited Partner, Stage 2 Capital CatalystStage 2 Capital Feb 2024 - PresentVirtual, UsThe Stage 2 Capital Catalyst supports early stage B2B software companies in scaling their businesses by combining Venture Capital and Go-To-Market, empowering founders with hands-on coaching from an unrivaled network of go-to-market leaders. -
Regional Director, Customer Success UsMonday.Com Jan 2023 - PresentTel Aviv, Israel, IlLeader: Regional Director of Mid-Market, Enterprise, and Strategic US CS teams Temporarily adding the mid-market segment to my usual responsibilities of the enterprise and strategic segments (as of July 2023). Overseeing the growth and success of our 3 high-touch CS segments in the US:- 50 CSMs managed by 6 (hiring a 7th!) managers- $124MM ARR across 1100 customersDay to day responsibilities include owning the retention of the segments, setting strategic vision for high-priority projects, hiring for both managers and CSMs, developing talent programs from Associate to Principal level CSMs, and working with our fantastically-talented team managers to drive the success of their own teams. Usual responsibilities:I have the pleasure of leading 3 teams of monday.com's most senior and strategic CSMs in our Enterprise & Strategic segments. Together, we are responsible for renewing $47 million of the company's ARR (and growing!) and serving as adoption, change management, and business value partners to ~400 customers.In addition to working with the team, I also work closely with our cross-functional partners in Sales, Product, and Marketing to develop and roll out business strategy, talent engagement initiatives, and execute on the company's top line OKRs.
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Senior Manager, Customer SuccessMonday.Com Sep 2022 - Feb 2023Tel Aviv, Israel, Il
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Team Manager, Strategic Enterprise Customer SuccessMonday.Com Jan 2021 - Oct 2022Tel Aviv, Israel, Il-Managed 12 Enterprise CSMs owning a total book of business of $12.5 million-Promoted 2 CSMs to management and together scaled the Enterprise team to 25 CSMs with $33 million of ARR-Developed the brand new Strategic Segment and brought a new service offering to the company's highest paying customers
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Senior Enterprise Success ManagerMonday.Com Jun 2020 - Jan 2021Tel Aviv, Israel, Il-Managed a $2 million book of business, including 3 of the largest enterprise accounts at the company-Achieved 100% renewal rate-Built the Executive Business Review process, dashboard, templates, and enablement materials from scratch with a team of CS, Design and Operations collaborators-Launched to the High Touch CS team in Q1 of 2021 - over 100 EBRs conducted by CSMs in the first 3 months following launch
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Team Lead, Customer Success EastData.Ai Jan 2020 - May 2020San Francisco, Ca, Us -
Senior Client Strategist - Strategic AccountsData.Ai Jul 2019 - May 2020San Francisco, Ca, UsFortunate enough to work with 25 of App Annie's highest priority Strategic accounts to build strategies to win in the dynamic world of Mobile. I'm equally fortunate to have the opportunity to serve on App Annie's first Employee Engagement Committee as the representative for App Annie East. This committee works directly with the Office of the CEO to promote App Annie's values and continuously seeks to make App Annie a top employer of choice globally.An average day in the life looks like:1. Relationship Management: Solidifying relationships with customers by understanding what's most important to them. Face-to-face time and sharing the most industry-relevant mobile developments and trends are top priorities. 2. Value Consulting: Planning and executing strategic Adoption Plans and Quarterly Business Reviews with clients to ensure App Annie continues to serve its vital role in mobile strategy development3. Renewal: Partner with Account Managers to create a seamless contract renewal experience for clients4. Cross-Functional Collaboration: Opening up communication streams with cross-functional partners in Product Management, Product Marketing, PR and Events to create memorable and remarkable experiences (in-product and in-person) for customers5. Employee Engagement: Keeping things light and remembering to have fun. Whether that's a spontaneous happy hour, celebrating a gong ring for deals closed in NYC, planning team bonding outings, or simply serving as a listening ear
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Enterprise Relationship Manager, Talent SolutionsLinkedin Jul 2018 - Jul 2019Sunnyvale, Ca, Us-Achieved 109% annual quota, in my final quarter I achieved 114%-My main objective was to serve as an adviser in building Talent Acquisition models for scaling and growth, designing and implementing talent branding strategies, and achieving bottom line hiring KPI's. -Managed a $3M book of business in the Talent Solutions segment. -Served as a LinkedIn NYC culture champion and a Culture Leader for our Mid-Market East team -
Customer Success ManagerLinkedin Jan 2017 - Jul 2018Sunnyvale, Ca, UsI support clients in their goals to find, attract, and hire top talent. I am truly energized working with the unique opportunities, challenges and ideas that Talent leaders experience day to day.In my day to day role, I empower my customers to:-Tap into the powerful LinkedIn network to find candidates with precisely the right skills and experiences to make them successful in a new role-Post jobs to contribute to the economic graph connecting millions of talented professionals with opportunities-Consult with talent, marketing, and businesses leaders to showcase a companies talent brand in the most effective and authentic manner for that customer-WIN in the ever-evolving talent landscape, where competition is becoming more and more acute on a daily basis
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Project Manager, Talent AcquisitionLinkedin Mar 2016 - Dec 2016Sunnyvale, Ca, UsJust some of the incredible things I get to work on:-Rolling out our Diversity, Inclusion and Belonging hiring practices to ensure all candidates of all diverse backgrounds have equal opportunity to be considered for roles at LinkedIn (including the development of a tool that optimizes LinkedIn Recruiter to identify a more diverse & inclusive list of qualified candidates)-Developing and launching the program to show candidates how invested we are in their continued growth and transformation by granting them free 30 day access to lynda.com-Producing a show starring Pat Wadors and Brendan Browne called "Talent on Tap" (Catch it on the LinkedIn Talent Blog every Thursday!)-Supporting our Sales Recruiting teams through Q4 increased volume hiring called "Fast Start" through building and launching processes to drive decreased pressure on recruiters and increased impact for efforts- Building and executing on strategic media product plans, communications, and change management to enable Fast Start hiring
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Associate Project ManagerLinkedin Jul 2014 - Mar 2016Sunnyvale, Ca, UsElevator pitch: I created and managed projects that support our Talent Acquisition team and enable our recruiters to be more productive and successful.-Manage a strategic communications initiative with 3 Talent Acquisition managers as project sponsors. Together, we developed a communications plan to educate the entire Talent Acquisition team about our organization's strategic goals. We continue to drive for increased value from our communications.-Developed and manage an internal communications to support the entire LinkedIn Talent Acquisition team by conducting use case research, content development and organization, and a thorough piloting process in forming the most useful and effective product possible. Launched in December 2014.-Drove employee engagement on LinkedIn through a weekly email of content to be shared with each individual's respective networks. By increasing engagement, employees become the most active users and largest promoters of LinkedIn as a platform. (After inheriting this project, I increased the clicks of the email by over 105% in my first 2 months)-Became the owner of the central email alias for communicating news to the 250+ person Talent Acquisition team. This email alias delivers content in a focused, fun, thoughtful, and dependable manner.+ so much more! It was been an incredible career development experience and completely shaped the trajectory of my career.
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Recruiting Central Services InternLinkedin May 2013 - Jul 2014Sunnyvale, Ca, UsI communicated the story of the LinkedIn Talent Brand to broad audiences with the goal of driving Best on Planet talent to LinkedIn.• Project Lead: Creator, coordinator, and director of "LinkedIn: A Culture of Transformation" - a comprehensive video of how LinkedIn's culture of transformation that had a global reach and touched our offices in Mountain View, NYC, and Dublin, Ireland. Now has over 50,000 views.• Project Lead: Content recruiter, creative director, and production assistant for filming of Job Description Profile Videos. • Project Member: Content Manager of LinkedIn Follower Ecosystem. In my time here, we increased our followers by 100,000 and created constant engagement.• Content collector and ghost writer for the LinkedIn Talent Acquisition blog. Attracted 50,000+ reads on "You Know You're A Recruiter When..."• Project co-Lead: Increased the engagement of the LinkedIn TA Org on their LinkedIn profiles by compiling weekly "top hits" or interesting "Links to Share" and distributing them in a way that made sharing content incredibly simple.
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Product Marketing InternPlantronics Jun 2012 - Aug 2012Santa Cruz, Ca, Us• Prepared marketing channels (such as product pages) for new product line roll out to both B2B and B2C customers• Responsible for collection and consolidation of all data and specifications of each current and future product to be added to the product catalogue and distributed to channel partners and customers• Collaborated on the development of messaging for future marketing campaigns• Researched and developed a strategy for the corporation’s social media platforms to more effectively engage targeted audience• Featured as a weekly blogger on 2 of the company’s top blogs, specifically highlighting the potential and usefulness of Unified Communications and the benefits of an internship experience at Plantronics -
Procurement - Receiving Quality ControlO-G Packing May 2012 - Jun 2012• Worked 92 hours/week receiving trucks of produce and collecting samples of each variety• Tested cherry varieties based on several quality specifications to determine value of transactions between packing plant and farms• Directed trucks to loading docks and organized the unloading of thousands of cherries
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Office Of The Ceo InternPlantronics Jun 2011 - Aug 2011Santa Cruz, Ca, Us• Researched and organized preliminary meetings and negotiations between the Plantronics Brand Team and a third-party brand advocacy company in order to strengthen customer feedback, awareness, and satisfaction as well as broaden the reach of the company’s marketing campaigns• Assistant directed the first establishment and maintenance of the company’s first corporate blogging site to educate readers on the importance of unified communications and open a discussion between Plantronics and its consumers• Assisted in the planning of an Intern Business Trip to the Plantronics manufacturing plant (Plamex) in Tijuana, Mexico• Reorganized various aspects of the company’s internal site for improved user experience and access to relevant materialsDeveloped a creative brief, researched and selected a vendor through meetings and negotiations, and directed the initial stages of the creation of the company’s holiday card to extend the reach of the Office of the CEO to all associates in a personal manner
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Web Developer InternPepperdine University Jan 2011 - Apr 2011Malibu, Ca, UsI helped structure, organize, edit, and create pages on the Pepperdine University websites using Adobe Dreamweaver, OmniUpdate, and Microsoft FrontPage.
Cassie (Brown) Vaughn Skills
Social Media Marketing
Social Networking
Public Speaking
Leadership
Blogging
Marketing
Project Management
Facebook
Teamwork
Product Marketing
Event Planning
Recruiting
Strategy
Editing
Wordpress
Linkedin
French
Spanish
Greek
Living Abroad
Consulting
Sql
Creative Content Creation
Imovie
Google Sites
Cassie (Brown) Vaughn Education Details
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Pepperdine UniversityInternational Business -
Presentation High School
Frequently Asked Questions about Cassie (Brown) Vaughn
What company does Cassie (Brown) Vaughn work for?
Cassie (Brown) Vaughn works for Monday.com
What is Cassie (Brown) Vaughn's role at the current company?
Cassie (Brown) Vaughn's current role is Head of NAM and LATAM Customer Success.
What is Cassie (Brown) Vaughn's email address?
Cassie (Brown) Vaughn's email address is ca****@****lse.com
What is Cassie (Brown) Vaughn's direct phone number?
Cassie (Brown) Vaughn's direct phone number is +140878*****
What schools did Cassie (Brown) Vaughn attend?
Cassie (Brown) Vaughn attended Pepperdine University, Presentation High School.
What are some of Cassie (Brown) Vaughn's interests?
Cassie (Brown) Vaughn has interest in Cooking, Reading (Business And Personal), Attending Sporting Events, Traveling, Snowboarding, Golfing, Journaling, Playing Beach Volleyball.
What skills is Cassie (Brown) Vaughn known for?
Cassie (Brown) Vaughn has skills like Social Media Marketing, Social Networking, Public Speaking, Leadership, Blogging, Marketing, Project Management, Facebook, Teamwork, Product Marketing, Event Planning, Recruiting.
Who are Cassie (Brown) Vaughn's colleagues?
Cassie (Brown) Vaughn's colleagues are Michal Ahadian, Ariel Roitman, Hadas Ashkenazi Sasson, Dana Yaari, Pavlo P., Gabby Block, Maya Gilady.
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