▪ Apply cash receipts to tenant accounts and work with tenants to collect past due amounts▪ Coordinate tenant move-ins and move-outs▪ Perform janitorial and landscaping inspections monthly▪ Manage service contracts▪ Build relationships with vendors▪ Ensure tenant and vendor compliance with insurance requirements▪ Process monthly rent statements and tenant billbacks

▪ Managing correspondence between sales team and clients via phone or email▪ Monitoring customer accounts and accounts receivable ▪ Entering sales orders, purchase orders and invoices into Peachtree Software▪ Coordinate calendar with sales team, operations and customers for weekly deliveries

▪ Assist residents with work orders, collecting rent, running credit checks and lease signings▪ Implement and promote the property including advertising, events, corporate and tenant communication and community public relations▪ Schedule tour appointments upon meeting potential residents ▪ Input resident paperwork and ensure resident satisfaction▪ Support management with monthly sales goals

▪ Researched and resolved claims and billing issues▪ Acted as a liaison with insurance carriers, physicians, hospitals and other healthcare providers▪ Helped employees with eligibility and benefit coverage questions▪ Implemented and assisted with the building of Employee Navigator pages specific to clients▪ Processed enrollments, terminations and updated personal information with carriers ▪ Attended employee benefit meetings to educate and talk to employees one-on-one about benefits

▪ Taught English as a second language to Korean grade-school students ▪ Worked with a team of English-speaking teachers to intermingle with native speakers and locals

▪ Arranged appointments for multiple physicians and counselors▪ Processed medical record requests according to HIPPA regulations▪ Verified insurance coverage▪ Set up new patients on CliniCom (computerized assessment)▪ Arranged Televox daily (automated calling system to remind patients of their appointments)▪ Entered in new patient demographics in software system