As Baby Sleep Schools Operations Manager I am multi-skilled in working across all operational functions of the business including staff, HR, business operations, sales, planning, purchasing and warehouse management. I am highly skilled, and experienced in managing a team with a practical, can-do approach.I also work my magic at namelyco in providing a 5 star customer experience. This is my absolute passion as I thrive off a team environment and engaging with each brands audience. RESPONSIBILITIES Report to the DirectorFollow up on tasks given to the DirectorManagement of email inbox and taking action as requiredAssisting the Director in the development, implementation and roll out of business development, projects or initiativesExtensive diary management anticipating requirements, negotiate outcomes prioritising the Managing Director’s time and initiate the timely provision of material for all meetings and eventsPrepare and proactively review documents including presentations, emails, reports, staff communications, and agendasMeticulous administration management of Director’s activities to ensure productivity is achievedManage all Sleep Consultants and team within Baby Sleep SchoolManage and allocate all sleep Consultations, as they come through online storeEngage with the Management team to support broader office dutiesHR administrative tasksPrepare and proactively review documents including presentations, emails, reports, staff communications, and agendasAssisting the Managing Director and Director in the development, implementation and roll out of business development, projects or initiativesAct as a liaison point between Director and clients of Baby Sleep School and reply to correspondence, communication on behalf of the Managing DirectorSupport the Director in forecasting and planning all product purchases and liaise with international factories, mainly in China.Create and monitor budgets across the business.Produce regular sales reports on a weekly/monthly basis.Liaise with our warehouse team and oversee warehouse operations.