With 20 years of experience in managing and improving back-office operations, I am a sales transformation leader who is passionate about empowering businesses around the world. As the Vice President of USA Operations at SalesStar, a New Zealand-based company, I leverage my Objective Management Group (OMG) certification and my expertise in process improvement and strategic planning for growth to deliver tailored solutions to meet the specific needs of our clients. I am driven by the mission of raising the performance and results of sales organizations, and I bring diverse perspectives and experiences from working in both private and non-profit sectors.In my current role, I lead the award-winning team of experienced sales people, business people, trainers, coaches, and managers who work with growth-minded CEOs, owners, and executive sales leaders. We provide our clients with the clarity and skills to achieve record results by removing the overwhelm, building a robust sales strategy, and developing sales effectiveness. We use our 9 Step High Performance Pathway and sales coaching to transform and empower hundreds of CEOs and business owners. I also oversee the operations of our USA team, ensuring quality, efficiency, and customer satisfaction. I use my skills in process improvement, operations management, and strategic planning to optimize our workflows, systems, and resources.