Cassie Turner

Cassie Turner Email and Phone Number

Recruiting Manager @ Activus Connect
orlando, florida, united states
Cassie Turner's Location
Glasgow, Kentucky, United States, United States
Cassie Turner's Contact Details

Cassie Turner personal email

n/a
About Cassie Turner

Companies run on people, and finding the right person for the job just makes everything click. That's what recruiting is all about. Recruiting for high volume clients, in a work-from-home setting requires a careful balance of attention to detail, and time management. From reviewing resumes, to interviewing candidates, to onboarding and paperwork, recruiting has a lot of moving parts; it's my job to make sure they all stay in sync.

Cassie Turner's Current Company Details
Activus Connect

Activus Connect

View
Recruiting Manager
orlando, florida, united states
Employees:
79
Cassie Turner Work Experience Details
  • Activus Connect
    Recruiting Manager
    Activus Connect Oct 2022 - Present
  • Activus Connect
    Talent Management Supervisor At Activus Connect
    Activus Connect Aug 2021 - Oct 2022
  • Activus Connect
    Recruiting Coordinator
    Activus Connect Apr 2020 - Oct 2022
    Wfh
    High-Volume recruiting for Work-from-Home positions and outsourcing. We handle every stage of the hiring process, from job posting, to resume screening, interviews, onboarding, and background checks. Finding the perfect candidate takes time and commitment. Finding them for every position, every day? That takes creativity.
  • Transcom
    Recruiter
    Transcom May 2017 - Nov 2019
    Wfh
    Fast paced, high volume recruiting for work-from-home call centers. Applicant tracking, interviews, paperwork, etc. We did both individual and group interviewing, online job fairs, and responding to applicant questions and issues. I later transitioned into another position managing absenteeism for a large client of over 400 employees with a team of 2 other people. We managed absenteeism, leaves, and issued disciplinary action for absenteeism. I was also a Team Lead for one of their Technical Support projects, which included QA for my agents, managing attendance, coaching the agents to ensure they meet their KPI goals, and submitting regular reports on agent progress.
  • Sitel
    Senior Sme
    Sitel Oct 2013 - May 2017
    Wfh
    Began taking customer service calls, assisting customers with account and order related inquiries. Was promoted to SME, where I assisted with nesting classes for new hires, and took escalated calls. Additionally I was responsible for responding to agent inquiries via chat, as well as monitoring call queues. During my time there I also worked as a temporary trainer, and trained several new hire classes through into production. I worked as a recruiter, assisting with interviewing applicants for work from home positions on high volume projects. I was also on track for a Team Lead position, I managed my own team, submitted QA reports for them, ran daily reports for the client, managed call queues, and coached my agents to ensure that they were meeting KPI goals and requirements for the campaign.
  • Pearl Interactive Network
    Csr
    Pearl Interactive Network Aug 2013 - Oct 2013
    Assisted callers with inquiries regarding the Federal Health Insurance Marketplace. Questions about enrollment, how to sign up, choosing a plan, etc. Fast paced, inbound calls.
  • Blackboard
    Enrollment Advisor
    Blackboard Jul 2010 - Aug 2012
    Somerset, Kentucky
    Handling inbound calls from families seeking a different approach to learning for their children. Covering specific information about program eligibility, differentiating between the various schools offered and assisting with the application process.

Cassie Turner Skills

Customer Retention Microsoft Office Customer Satisfaction Training Salesforce.com Call Centers Customer Service E Learning Account Management Sales

Cassie Turner Education Details

  • Homeschool
    Homeschool

Frequently Asked Questions about Cassie Turner

What company does Cassie Turner work for?

Cassie Turner works for Activus Connect

What is Cassie Turner's role at the current company?

Cassie Turner's current role is Recruiting Manager.

What is Cassie Turner's email address?

Cassie Turner's email address is ca****@****tel.com

What schools did Cassie Turner attend?

Cassie Turner attended Homeschool.

What skills is Cassie Turner known for?

Cassie Turner has skills like Customer Retention, Microsoft Office, Customer Satisfaction, Training, Salesforce.com, Call Centers, Customer Service, E Learning, Account Management, Sales.

Who are Cassie Turner's colleagues?

Cassie Turner's colleagues are Kay Westbrook, Dezrica "star" Murry, Kiante' Phelps-Woods, Jessica Banza, Winter Palmer, Louella Abner, Landen Thomas.

Not the Cassie Turner you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.