Developed creative and persuasive copy for all marketing and advertising in print and digital forms. Collaborated with art directors, designers and channel leaders to determine project needs. Presented concepts, strategies effectively and persuasively to project stakeholders. Used significant product and customer knowledge in writing compelling brochure, email, website, and itinerary copy to multiple channels - B2B and B2C. Ensured that tactics and copy are on tone and brand appropriate.

Collaborated with Product team on itinerary planning, research, pricing, and contracting. Negotiated contracts with vendors receive the lowest possible rates and the most profitable terms.Set costs of tours and components to meet company requirements and profit margin guidelines. Created customized tours to meet top client's expectations. Resolved issues as they arise in a timely and efficient manner.

Cultivated corporate partnerships. Worked to find new and creative ways for corporations and organizations to partner with Tourism Cares. Developed data base as primary administrator. Developed procedures for best practices to gather appropriate information for future solicitation. Implemented new initiatives, developed holiday card program and implemented a pledge program. Facilitated Save Our Sites Program solicited corporations to join program and increased participation.

Created customized travel and incentive programs for groups of 20 - 200. Primary administrator for incentive programs, maintain reservations, and manage payments. Arranged or altered itineraries for all destinations based client specifications. Processed pricing and set profit margins to meet budget requirements. Negotiated with vendors to receive the lowest possible rates and the most advantageous terms.

Coordinated company meetings and employee familiarization trips. Executed meetings based on provided specified needs and budget. Negotiated and secured lowest rates possible from all vendors to fit a small budget. Submitted final costs to executives for review. Point of contact for vendors and communicated specific needs of group and finalized details. Planned travel for employees, and their friends and families.

Organized travel plans for corporate and leisure, for individuals and groups. Submitted weekly reports and monthly statements. Processed receivables and balanced the checking account. Created fliers, advertisements, direct mail and other marketing tools. Oversaw employees, inside and outside sales.

Assisted Sales Managers and the Director of Sales with production of proposals, contracts, banquet event orders, and other business correspondence. Input and maintained group reservations in the Breeze reservation system. Assisted in creating fliers and other marketing tools for direct mail. Monitored phones and assisted clients with questions or concerns. Employee of the month November 1998.