Cassandra Tam Email & Phone Number

Erlanger, Kentucky, United States

Cincinnati, Oh

• Oversaw 20+ ongoing projects simultaneously through various stages of production to ensure accuracy and timely execution, often consulting on high-profile museum and commercial work.• Responsible for 18 client accounts in various industries nationwide and served as a communication liaison between 6 internal departments.• Worked with the sales team to onboard new clients. Maintained strong client relationships by handling requests and customer complaints with professionalism.• Coordinated meetings between internal staff, vendors, and customer representatives to discuss project challenges and find cost-effective solutions.• Formulated quotes, work orders, and invoices using data-based accounting software.• Lead the company’s expansion into integrated Braille graphics through product research, prototyping, and collaboration with Clovernook - Center for the Blind and Visually Impaired.

Cincinnati, Oh

• Worked on a year-long project for the National Museum of African American History and Culture; Digitally restored hundreds of historic photos. Flowed content into templates following strict branding guidelines.• Provided clients with technical input and instructions on file submission.• Reviewed files for quality, restructured layers for proper graphic output, and formatted graphics to mitigate material waste.• Helped clients identify discrepancies and avoid costly errors by reviewing spreadsheets, CAD drawings, and graphic files in detail

Indianapolis, In

• Styled food scenes and photographed them for recipes, profiles on local businesses, and graphics to be used in the magazine and on the website.• Designed graphics for the website and illustrations for the publication.

Indianapolis, In

• Developed marketing materials for 8 departments including Arts & Education, Fitness, and Youth Services. A variety of channels were utilized for maximum reach including web, email, print, digital screens, advertising, and billboards.• Designed a tri-annual 24-page member publication; each mailed to 4,000+ homes and distributed on-site.• Designed new branding for key programming including a book festival, farmer’s market, and Earth Day event.• Re-designed the website to be cleaner, more user-friendly, and easier to maintain.• Supported my director in capturing membership experiences for underwriting andto share in our publications.

Alexandria, In

• Managed the Indiana Glass Trail and helped triple the coverage of the program statewide. • Collaborated with a design team to develop a new branding system.• Corresponded with visitor bureau directors of 12 counties to coordinate a new series of events aimed to increase economic development throughout IN.

Bachelor Of Arts (B.A.), Fine Arts, Graphic Design, Art History

Activities and Societies: AIGA, Graphic Design Club

Web Design, Furniture Design

Intensive Summer Program, Printmaking And Book Arts

Learned advanced book-making and printmaking techniques from professors of the International School of Graphic Design in Venice, Italy.