Director Of Customer Experience
Current
Jan 2022 - Present
AeroLeads people directory · profile
Cassi Hoye Email & Phone Number
Customer Experience, Customer Success, and Operations | Leadership and Consulting
at
Common
1 work email found
@soul-cycle.com
3 phones found area 626 and 212
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Experience, Customer Success, and Operations | Leadership and Consulting
Location
Los Angeles, California, United States
Company size
Who is Cassi Hoye? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Cassi Hoye is listed as Customer Experience, Customer Success, and Operations | Leadership and Consulting at Common, a company with 206 employees, based in Los Angeles, California, United States. AeroLeads shows a work email signal at soul-cycle.com, phone signal with area code 626, 212, and a matched LinkedIn profile for Cassi Hoye.
Cassi Hoye previously worked as Director of Customer Experience at Common and Associate Director, Customer Experience at Common. Cassi Hoye holds Business Administration, Entrepreneurship from Loyola Marymount University.
Company email context
Email format at Common
This section adds company-level context without repeating Cassi Hoye's masked contact details.
{first}.{last}@soul-cycle.com
86% confidence
AeroLeads found 1 current-domain work email signal for Cassi Hoye. Compare company email patterns before reaching out.
Profile bio
About Cassi Hoye
Customer Experience professional with over 10 years of experience driving operational excellence and a people-centric culture for customer-facing teams. Proven expertise in cross-functional project management, optimizing CRM function and implementing strategic retention initiatives informed by customer data and insights. Skilled in leading teams to deliver exceptional customer experiences, build relationships, and continuously improve, while keeping them engaged and excited about coming to work every day.
Listed skills include Microsoft Office, Powerpoint, Microsoft Excel, Microsoft Word, and 17 others.
Current workplace
Cassi Hoye's current company
Company context helps verify the profile and gives searchers a useful next step.
Common
12 roles
Cassi Hoye work experience
A career timeline built from the work history available for this profile.
Associate Director, Customer Experience
Jun 2021 - Jan 2022
Associate Director, Customer Experience
Jun 2020 - Jun 2021
Member Experience Manager
Jan 2019 - Jun 2020
Senior Studio Manager
Jun 2018 - Jan 2019
Studio Manager
Jan 2017 - Jun 2018
Assistant Studio Manager
Feb 2015 - Jan 2017
Keyholder
May 2014 - Feb 2015
Educator
Experience Included: ~Composing and sending weekly local marketing emails ~Managing local community partnerships for cross promotion~Identifying and building relationships with local fitness influencers to model product~Selling product on the sales floor~Delivering an exceptional guest experience to all.
Jun 2013 - Dec 2014
Intern + Assistant
Sweet Emilia Jane
Feb 2012 - Dec 2014
Resident Advisor
Experience Included: ~Management of 450+ student residence community~Interpersonal conflict management~Policy enforcement~Community programming to encourage resident rapport
Aug 2011 - May 2013
Desk Assistant
Aug 2011 - Aug 2012
Team & coworkers
Colleagues at Common
Other employees you can reach at hicommon.com. View company contacts for 206 employees →
GD
Guy Dukes
Colleague at CommonChicago, Illinois, United States, United States
View →
MM
Melvin Mcgrier
Colleague at CommonBronx, New York, United States, United States
View →
JK
Jody Kline
Colleague at CommonSydney, New South Wales, Australia, Australia
View →
LD
Lino Debrum
Colleague at CommonEnid, Oklahoma, United States, United States
View →
JK
Jenny Kim
Colleague at CommonCairns, Queensland, Australia, Australia
View →
JL
Jessie Lu
Colleague at CommonNew York City Metropolitan Area, United States
View →
CC
Cristina Caburian
Colleague at CommonBaguio City, Cordillera Admin Region, Philippines, Philippines
View →
JL
Joshua Lundgren
Colleague at CommonLynnwood, Washington, United States, United States
View →
RM
Robert Malone
Colleague at CommonWoodbridge, Virginia, United States, United States
View →
NB
Nilaly Buqueron
Colleague at CommonLapu-Lapu, Central Visayas, Philippines, Philippines
View →
Guy Dukes
Colleague at CommonChicago, Illinois, United States, United States
View →
MM
Melvin Mcgrier
Colleague at CommonBronx, New York, United States, United States
View →
JK
Jody Kline
Colleague at CommonSydney, New South Wales, Australia, Australia
View →
LD
Lino Debrum
Colleague at CommonEnid, Oklahoma, United States, United States
View →
JK
Jenny Kim
Colleague at CommonCairns, Queensland, Australia, Australia
View →
JL
Jessie Lu
Colleague at CommonNew York City Metropolitan Area, United States
View →
CC
Cristina Caburian
Colleague at CommonBaguio City, Cordillera Admin Region, Philippines, Philippines
View →
JL
Joshua Lundgren
Colleague at CommonLynnwood, Washington, United States, United States
View →
RM
Robert Malone
Colleague at CommonWoodbridge, Virginia, United States, United States
View →
NB
Nilaly Buqueron
Colleague at CommonLapu-Lapu, Central Visayas, Philippines, Philippines
View →
1 education record
Cassi Hoye education
FAQ
Frequently asked questions about Cassi Hoye
Quick answers generated from the profile data available on this page.
What company does Cassi Hoye work for?
Cassi Hoye works for Common.
What is Cassi Hoye's role at Common?
Cassi Hoye is listed as Customer Experience, Customer Success, and Operations | Leadership and Consulting at Common.
What is Cassi Hoye's email address?
AeroLeads has found 1 work email signal at @soul-cycle.com for Cassi Hoye at Common.
What is Cassi Hoye's phone number?
AeroLeads has found 3 phone signal(s) with area code 626, 212 for Cassi Hoye at Common.
Where is Cassi Hoye based?
Cassi Hoye is based in Los Angeles, California, United States while working with Common.
What companies has Cassi Hoye worked for?
Cassi Hoye has worked for Common, Starcity, Soulcycle Inc., Soulcycle, and Lululemon Athletica.
Who are Cassi Hoye's colleagues at Common?
Cassi Hoye's colleagues at Common include Guy Dukes, Melvin Mcgrier, Jody Kline, Lino Debrum, and Jenny Kim.
How can I contact Cassi Hoye?
You can use AeroLeads to view verified contact signals for Cassi Hoye at Common, including work email, phone, and LinkedIn data when available.
What schools did Cassi Hoye attend?
Cassi Hoye holds Business Administration, Entrepreneurship from Loyola Marymount University.
What skills is Cassi Hoye known for?
Cassi Hoye is listed with skills including Microsoft Office, Powerpoint, Microsoft Excel, Microsoft Word, Public Speaking, Research, Customer Service, and Event Planning.
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