Cassiopeia Parker

Cassiopeia Parker Email and Phone Number

Chief Operations Officer at Loud @ LOUD
Cassiopeia Parker's Location
St Louis, Missouri, United States, United States
About Cassiopeia Parker

Self starter willing to tackle any problem. Proficient and versatile professional with expertise across multiple domains. Possess extensive experience in marketing, graphics design, product development, operations, payroll, and human resources. Demonstrated track record of over 10 years in delivering exceptional customer service.

Cassiopeia Parker's Current Company Details
LOUD

Loud

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Chief Operations Officer at Loud
Cassiopeia Parker Work Experience Details
  • Loud
    Chief Operations Officer
    Loud Apr 2022 - Present
    St Louis, Missouri, United States
  • Loud
    Social Media Coordinator
    Loud Jun 2020 - Apr 2022
    United States
    -Effectively managed brand social media accounts, actively engaging with customers, and initiating collaborations with influencers to drive brand growth and visibility.-Created brand-related graphics utilizing design software including Canva, Procreate, and Photoshop, ensuring visual consistency and alignment with brand identity.-Skilled in utilizing Klaviyo, Omnisend, and Shopify email platforms to proficiently manage newsletters and sales emails, employing targeted segmentation strategies to drive impactful results.-Developed a brand affiliate program and collaborated with influencers to curate user-generated content (UGC).
  • Loud
    Customer Service Lead
    Loud Dec 2019 - Jun 2020
    St Louis, Missouri, United States
    -Provided comprehensive assistance to customers resolving order and product-related inquiries promptly and effectively.-Supervised packing operations to guarantee prompt and efficient order delivery.-Implemented SOPs to optimize workflow efficiency and ensure seamless operations.-Led a team of 8 to ensure adherence to shipping protocols and exceed customer service standards.
  • Lights Label
    Customer Service Lead
    Lights Label Mar 2019 - Oct 2019
    St Louis, Missouri, United States
    -Provided comprehensive assistance to customers resolving order and product-related inquiries promptly and effectively. -Implemented SOPs to optimize workflow efficiency and ensure seamless operations.-Led a team of 2 to ensure adherence to protocols and exceed customer service standards.
  • Wells Fargo
    Phone Banker
    Wells Fargo Aug 2012 - May 2014
    Salem Or
  • Convergys Intelligent Contact
    Customer Service Rep
    Convergys Intelligent Contact Aug 2009 - Jul 2011
    Arnold Mo
    Assisted customers with new account, suggested devices for AT&T plans and managing features of cellular accounts.

Cassiopeia Parker Education Details

  • Sanford-Brown College
    Sanford-Brown College
    Business Administration And Management, General

Frequently Asked Questions about Cassiopeia Parker

What company does Cassiopeia Parker work for?

Cassiopeia Parker works for Loud

What is Cassiopeia Parker's role at the current company?

Cassiopeia Parker's current role is Chief Operations Officer at Loud.

What schools did Cassiopeia Parker attend?

Cassiopeia Parker attended Sanford-Brown College.

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