• Successfully manage and continue to expand a $2 million book of business, ensuring client satisfaction while driving company revenue.• Proficient in creating and maintaining dashboards to efficiently organize and present data to both internal stakeholders and clients.• Leveraging my expertise in SQL, Excel and Tableau, I retrieve data from internal databases, offering insights and actionable financial recommendations to clients on ad spend.• Overseeing the implementation of client integrations with third-party platforms ex. (Google Ads, Google Analytics/ Google Analytics 4.• Implementing operational process guides and best practices for both new and existing clients.• Demonstrated a proven track record in effectively troubleshooting and resolving a wide range of client technical issues, including JavaScript investigations, web analytics integration implementation, bid management platforms, and API configuration and investigations.

• Conducted data assessments and extracted information to construct data tables, offering insights into product quality to Meet Amazon’s Standards of Product.• Performed in-depth analysis of weekly metrics to pinpoint the root causes of specific product and supply chain issues.• Held full responsibility for maintaining high product quality standards at Amazon Go stores, guaranteeing customer satisfaction.• Designed comprehensive training guides on product quality, which are widely utilized by Amazon Go store associates.• Established, developed, and upheld an internal Amazon wiki website to promote knowledge sharing and collaboration among teams.• Generated detailed training manuals for creating internal Amazon websites, significantly enhancing team productivity.• Owned, developed, and oversaw product quality lab tests and reports to ensure compliance and drive continuous improvement.

• Managed large corporate accounts, overseeing the entire process from building quotes to planning, scheduling, and tracking individual shipments from departure to arrival. • Expertly forecasted delivery times for YRCW (Holland, New Penn, Reddaway, YRC) terminals, ensuring accurate and timely shipments. • Responsible for training and developing new employees, providing guidance on software UI, troubleshooting and operational procedures.

• Oversee, purchase, and effectively manage inventory, maintaining an impressive 98.2% fill rate. • Manage a diverse portfolio of 2000+ SKUs, ensuring accurate inventory tracking and availability. • Actively participate in the Business Intelligence competence community committee, contributing to strategic decision-making processes. • Identify and implement metrics and methodologies to measure productivity in the warehouse, optimizing operational efficiency. • Utilize tools such as Tableau and Excel for data forecasting and organization, enabling data-driven insights and informed decision-making.

• Design location map where the majority of inventory would be stored• Analyzed 20 daily purchase orders to determine accuracy• Directed and managed sensitive files and documents as assigned• Determnd efficient ways for product storage throughout the facility