Cassi Walker Email & Phone Number

Lawrenceville, GA, US

Suwanee, Georgia, United States

Suwanee, Georgia, United States

Vendor Management: Gathered data for over 6000 vendors in FSS system from start upManaged vendor data in Google Sheets and Microsoft ExcelFilled credit applications to get accounts set up with vendors for smooth transitions with customersEnsured Vendor W-9 was on file, and COI was on file and up to dateAccounts Payable: Settled invoice or quality disputes.

Norcross, Georgia, United States

Norcross, Georgia, United States

- Assist Supervisor with daily work flow assignments of coordinators- Provide direction and consultation for expedited, escalated and heightened events- Provide daily shift synopsis report to include applicable KPIs and metrics of SBS- Give daily pre shift direction and daily plan- Assist customers with OTR breakdown incidents from initial call in to.

Norcross GA

- Served as the lead point of contact for all customer account management matters- Built and maintained strong, long-lasting client relationships- Prepared weekly excel reports on account compliant status- Assisted with challenging client requests or issue escalations as needed- Helped maintain a 94 % DOT overall compliant list for customers

Norcross, Georgia

- Assisted customers with OTR breakdown incidents from initial call in to completion of incident in a professional/courteous manner in accordance with Star’s standards and expectations.- Coordinated each incident thoroughly and ensure proper notes and data are entered into SBS system to easily identify incident details. - Located and assigned a “preferred”.

Gainesville, Georgia

Worked in critical time based transportation. Processed service orders and oversaw cycle of work order fulfillment. Responsible for making sure updates on equipment, commitments to customers and system efficiency are communicated in a timely manner as well as ensuring that all assets based equipment is safely maintained.Created new S.O.P for usersTraining.

Gainesville, Georgia

Worked in critical time based transportation. Processed service orders and oversees cycle of work order fulfillment. Responsible for making sure updates on equipment, commitments to customers and system efficiency are communicated in a timely manner as well as ensuring that all assets based equipment is safely maintained.

Georgia

-Ensured packages were shipped timely-checked in inventory as they arrived-placed inventory on shelves -Assisted supervisor in daily functions -ran end of day reports and recorded information

Assisted with Accounts receivable and issuing statements to customersManaged Return process of faulty or warranty orders Worked in SAP ERP systemWorked with Asset Maintenance of company cell phones and Company Vehicle Maintenance of sales representatives

developing and enhancing leadership abilities as an indispensable asset. As a liaison between management and non-management team members, a key part of ensuring excellent customer service is delivered to customers, as well as providing leadership to team members by communicating tasks from the store manager, coaching on warehouse and vendor orders and.

Responsible for working effectively with Store Management, supervising team members during assigned shifts by (1) contributing to driving sales; (2) assisting with the development of team members; and (3) delivering consistently high operational and customer service standards and routines.Serve as a role model and advocate for the company values and.

Bachelor Of Business Administration - Bba, Management Information Systems, General

Bachelor Of Business Administration - Bba, Supply Chain Management

Activities and Societies: Sigma Beta Delta, honors society