Cassondra Stanfield Email & Phone Number

Seattle, Washington, United States

* Perform paralegal- style operational work, managed over 800+ customers’ marriage based green card applications * Illustrated extensive immigration knowledge, explaining complex issues to non-experts in the immigration field * Collaborated with teams to build out better, more customer friendly processes for our products and create new techniques to better assist with customer workflow, adapting to immigration’s rapid changes * Facilitated company reorganization by training the the Customer Success team on complex customer products * Assisted with ensuring customer satisfaction and maintaining Boundless’ success rate of 99.7% approval by communicating with customers closely about their application and directing communication between the Boundless Operations team and the Boundless Attorney Network.

Port Angeles, Wa

* Maintain business reputation by thoroughly researching all products and vendors* Evaluate potential products for market value needs* Coordinate and build relationships with vendors that align with our values* Coordinate with management team as needed to maintain business needs* Update inventory and ensure stock levels kept at appropriate levels* Input and analyze financial data utilizing Quickbooks

Tacoma, Wa

* Analyze financial data using financial forecasting programs* Utilize financial reports and customer data to increase sales and appropriately staff sales floor* Increasing sales and customer base by delivering excellent customer service* Develop efficient filing system to keep track of all confidential employee and store information* Lead and motivate diverse team by communicating positively and transparently with employees

Auburn, Wa

Spokane, Wa

* Answering crisis hotline and communicating with a diverse set of callers in compassionate and professional manner* Provide supportive advocacy while also brainstorming alternative and safe options for caller* Refer callers to provide additional information* Safely escalating caller to Prevention Counselor while maintaining trust and confidentiality of caller

Cheney, Wa

* Maintain complete and accurate records of all library transactions* Communicate and assist both patrons and librarians* Plan events pertaining to community and relevant issues* Clerical duties including filing, data entry, mail processing, photocopying, and word processing* Assist with scheduling needs* Give out notices and accept fine payments.

Associate'S Degree, Associate In Office Management

Bachelor'S Degree, Psychology

Associate'S Degree, Sociology