Cassidy L. Email & Phone Number

Toronto, Ontario, Canada

• Attended Ontario courts on behalf of attorneys on file for adjournment and other inquiries as needed.• Aided prior and during a court proceeding by preparing for a case and examining the related legal documents.• Assisted lawyers by interviewing clients, witnesses, and other related parties, assembling documentary evidence, preparing trial briefs, and arranging for trials.• Assisted lawyers in preparation for mediation and judicial dispute resolutions.• Under the supervision of a lawyer, prepare legal documents, court reports and affidavits.• Researched records, court files and other legal documents• Drafted legal correspondence and perform general office and clerical duties.• Interpreted laws, rulings, and regulations for specific cases.• Conducted extensive legal research and analysis.• Prepared memoranda and briefs with accurate information on specific cases.• Ensured that related case documents are properly ordered and available.• Coordinated and scheduled appointments and meetings.

Etobicoke, Ontario, Canada

• Shared menus and information about daily specials.• Managed orders and payments with the OpenTable system.• Practiced safe alcohol service procedures, checking identification and monitoring guests for overconsumption.• Enforced policies governing customer service and food safety.• Increased per-customer revenue with skilled upselling abilities.• Communicated realistic food preparation times to manage customer expectations.• Informed kitchen staff of special-order requests and dietary restrictions.• Minimized complaints by keeping drinks full and delivering correct orders.• Followed up with customers to check on food, drinks, and requests.• Delivered customers' checks and collected payments for food and beverage orders.• Increased bill totals by suggesting drinks, desserts, and other add-on purchases.• Managed side work reliably, including cleaning, preparing garnishes, and restocking supplies.

Toronto, Ontario, Canada

• Used the OpenTable system to maintain seating charts to coordinate restaurant server sections, input reservations and coordinate guest movements.• Moved and arranged tables, chairs, and settings to accommodate large groups or guests with special needs.• Met goals for fast table turnaround and low wait times by controlling guest flow.• Enforced policies governing customer service and food safety.• Presented menus and promoted specials to customers at time of seating.• Communicated with management and service staff to address customer needs.• Managed team performance, keeping stations stocked and servers handling side work.• Supported kitchen staff and servers with back-up food delivery and bussing assistance.• Inspected dining areas and directed staff to bring spaces up to standards.• Cleaned tables and arranged settings to comply with sanitation requirements.• Serviced bathrooms, cleaning and sanitizing surfaces, emptying trash, and restocking supplies.

Toronto, Ontario, Canada

• Opened the general kitchen and guest services area, including the kitchen and counter preparations for making theatre guests meal orders.• Completed all point of sale opening and closing procedures, including counting the contents of the cash register.• Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.• Prepared all guest food orders within a five-minute time frame.• Documented and measuring all food waste at the end of shift.• Cleaned and maintained the general guest service and kitchen areas in compliance with OHSA safety standards.• Handled all customer relations issues in a gracious manner and in accordance with company policies.