Olga Castaneda Email and Phone Number
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I am a PMO and Digital Workplace Director at William Blair, a global investment banking and asset management firm, with over 15 years of experience in leading technology projects and programs.My mission is to enhance the employee experience and productivity through digital upskilling, adoption, and front-office technology solutions. I lead the strategy for Digital Workplace Employee Experience, overseeing the Strategic Project Management Office (SPMO) and the expansion of IT Project Management (PM) methodology and practices. I have a strong background in creating and managing project management offices, process improvement teams, change management processes, and business analysis frameworks, using various methodologies such as SDLC, Agile, Six Sigma, and Continuous Improvement. I have successfully delivered multiple high-complexity and high-impact technology initiatives, with budgets of up to $4M and teams of up to 80 participants, across different industries and functions. I have also developed and led training programs for business users on software best practices and project management skills. Additionally, I have demonstrated my leadership and versatility through my voluntary role as the President of an Employee Resource Group, where I applied strategy development, organizational goal-setting, global team dynamics, and executive relationship management skills.
William Blair
View- Website:
- w-blair.com/E80y30soljc
- Employees:
- 2442
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Director, Digital Workplace Experience And Project DeliveryWilliam BlairChicago, Il, Us
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Director, Pmo And Digital Workplace ExperienceWilliam Blair Feb 2023 - PresentChicago, Il, UsLead strategy for Digital Workplace Employee Experience, including Digital Upskilling, adoption and front-office technology solutions. Oversee Strategic Project Management Office (SPMO), including expansion of IT Project Management (PM) methodology and consistent adoption of PM practices using Enterprise Project Management Software.
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Senior Manager Modern Workplace TechnologyWilliam Blair Mar 2021 - Feb 2023Chicago, Il, Us
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Senior Manager, Technology Program And Process Management, Legal OperationsAllstate Oct 2018 - Feb 2021Northbrook, Il, UsDeveloped and managed local Project Management Office to govern program portfolio of 100+ technology initiatives including intelligent automation, product enhancements, and high complexity technical projects. Led national process improvement team of 30+ leaders to implement operational excellence initiatives for 1800+ end users. Created a process improvement framework and methodology for country-wide gap assessment and improvement implementation. Partnered with business managers in advanced business analysis and resulting requirements reviews. Created management reports to measure progress, compliance, and efficiency efforts. Fostered cross-functional partnership and teamwork across the organization. -
Senior Manager, Technology Program And Project Management, Legal OperationsAllstate Sep 2014 - Oct 2018Northbrook, Il, UsManaged technology projects, release management, maintenance, and support for 1500+ end users. Identified and implemented process improvements, technology product enhancements for client interface, and automation to address product and operational issues. Led design and rollout of Matter Management (MM) system for seven distinct practice groups. Oversaw vendor partnerships, SLA, and contract management. Partnered with internal technology groups ensure availability of enterprise solutions. Adopted Agile - Scrum methodology using Jira to deliver enhancements.
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Senior Technology Manager, Staff CounselAllstate May 2012 - Aug 2014Northbrook, Il, UsManaged technology for 1200+ end-users. Oversaw technology projects, design, support, vendors and partners. Led complex rollout of vended application going from distributed server-based solution to cloud platform. Facilitated requirements gathering with key stakeholders and leaders. Defined Testing and Training strategy. Worked with Managing Directors and Complex leaders for communication of technology updates. Liaison to corporate technology organization. Vendor management liaison for Professional Services and hosting functions. Key achievements in this role include:- Major roll-out of Matter Management system going from local server-based distributed solution to a cloud-based platform with a unified database - Facilitated 5-year cloud-based hosting agreement projected to save over half a million dollars over its lifespan- Negotiated Professional Services contract for major redesign and upgrade of Matter management System
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Manager/Delivery Lead, Application Development & It Service ManagementAllstate Nov 2004 - Apr 2012Northbrook, Il, UsFulfilled various technical Management roles from IT systems support to environment management to vended application and software development team leadership using Software Development Life Cycle (SDLC). Designed and implemented a code migration system used to migrate all code for major roll-out of Claims system. Implemented ITIL Service Management framework for application development-related Change Management.
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Senior Systems Engineer/Team LeaderIntrinsic Technologies 1998 - 2004Naperville, Il, Us
Olga Castaneda Skills
Olga Castaneda Education Details
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Northwestern UniversityBusiness/Corporate Communications -
Northern Illinois UniversityGeneral
Frequently Asked Questions about Olga Castaneda
What company does Olga Castaneda work for?
Olga Castaneda works for William Blair
What is Olga Castaneda's role at the current company?
Olga Castaneda's current role is Director, Digital Workplace Experience and Project Delivery.
What is Olga Castaneda's email address?
Olga Castaneda's email address is oc****@****ate.com
What is Olga Castaneda's direct phone number?
Olga Castaneda's direct phone number is +184740*****
What schools did Olga Castaneda attend?
Olga Castaneda attended Northwestern University, Northern Illinois University.
What skills is Olga Castaneda known for?
Olga Castaneda has skills like Itil, Program Management, Sdlc, Vendor Management, Business Analysis, Project Management, It Strategy, Technology Leadership, Technology Process Improvement, Legal Technology Implementation, Systems Analysis, Litigation Support.
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