Daisy Castro Email & Phone Number

Houston, TX, US

Austin, Texas, US

Armonk, New York, NY, US

Armonk, New York, NY, US

• Managed the day-to-day operational and tactical aspects of multiple large-scale projects. Work with a team of application consultants including business analysts, application architects, application developers, and.
• Direct and evaluate project vision and strategy, accountability for project completion and team management, defining and driving project deliverables.
• Effectively partner with clients (Automotive, Food Services, Industrial, Public Sector, Education) and necessary internal teams to successfully deliver projects.
• Influenced sourcing decisions based on scenario analysis, market trends, and cost and negotiate contracts.
• Manage the day-to-day operational, tactical aspects of multiple or large-scale projects, and program control of a multi-location/function team.
• Accurately forecast resource and revenue for existing client projects and opportunities.

Monterey, CA, US

Managed Adoption Change Management Human Resources project related to a Microsoft Dynamics D365 project (ERP). Directed and manage change, asset, release, capacity, and demand management for a Global Top agriculture producing organization digital transformation (ERP) based in North America. Serve as one of two North American Global Senior Managers, charged.

Phoenix, Arizona, US

• Planned, coordinated, and monitored large & medium sized scope and budget projects.
• Ensure all the necessary project deliverables were completed and handed over on time and on budget.
• Provided a complete view of the overall project to the organization and all stakeholders.
• Demonstrated proactive behavior by engaging in project planning activities, including but not limited to: o Defining the overall scope of the project o Creating and maintaining a consolidated timeline highlighting the.
• Defined project governance outlining roles and responsibilities and decision rights.
• Proactively communicated the project's progress on an on-going basis, ensuring transparency throughout the project lifecycle.

Houston, Texas, US

Managed a group of Subject Matter Expertise to coordinate all required efforts to complete customers IT services requirements on time and within budget, keeping special attention to all Project Risks and Issues. Responsible for large projects related to Cloud Solution, Service Manager Implementation, Data Centers and Server migrations using the ITIL and.

Palo Alto, CA, US

Managed internal as well as external resources with a team size of less than 20 people. Defined, prioritized, coordinated, and managed the work of the project team; assigns work appropriately based on resource availability and follows up on task completion. Establishing the overall success criteria for a project, including planning, monitoring, control.

Palo Alto, CA, US

Led program sourcing operations, process improvements, delivering value-added services to partners and HP stakeholders, and daily escalation issues. Investigated, analyzed, and resolve issues impacting partner’s Agent commission payments. Evaluated sourcing procedures, present improvement strategies for senior management approval, and analyze and calculate.

Palo Alto, CA, US

Provide internal customer solution support by enabling the Field Hardware Engineers to deliver timely hardware solutions that meet delivery commitments to customers. Work with Field Engineers to develop best practices, ensure standardized process compliance and assist with daily problem escalation issues. Attend to conference calls with upper management.

Worked closely with lean manufacturing supervisors of the design, product development, sales and planning teams, ensuring all tasks are completed by scheduled deadlines. Closely monitoring the production calendar to meet deadlines, preparing shipments and tracking samples. Serves as the point person between internal departments, external vendors and sales.

New York, NY, US

Resolve customer service issues or provide alternatives to satisfy the customer. Interact with the customer in a warm and helpful manner to maintain credibility and rapport. Achieve sales and customer service goals to support performance of our District Office Team. Conduct new business prospecting in full compliance with established policies and procedures.

Bachelor Of Business Administration (B.B.A.)

High School, High School/Secondary Diplomas And Certificates