Cat Schwartz Email & Phone Number

Aliso Viejo, Ca, Us

Studio City, California, Us

• Scrum Master for new, cross-functional team of engineers on a greenfield project for the largest employer in the security services space with an international presence and close to $9 billion in revenue. This software will impact 250k+ end users annually.• Facilitated effective working sessions and team ceremonies as desired by team. Roadmap, Product goal, release planning, backlog refinement, story mapping, sprint planning, sprint review, retrospective,

Dublin, Oh, Ohio, Us

•Scrum Master for an accelerated project to support the national health crisis. Team developed a new reporting suite in Tableau to onboard a new food delivery vendor enabling leadership to quickly pivot new strategies for 2,500 domestic restaurants upon lockdown.•Scrum Master for international expansion of North American markets into Canada on payments and refunds, customer transactions, document localization, and dashboard efforts projected to generate over $2M in weekly net sales.•Responsible for facilitating daily scrum stand ups, sprint planning, sprint demo, Retrospectives and Scrum of Scrums.•Kept Scrum Team focused on current Sprint, tracked, and removed impediments and outside distractions.• Built trusting and safe environment where problems were raised without fear of blame, retribution, or being judged, with emphasis on problem-solving.• Applied the Agile Manifesto's 12 principles to coach the team and organization to higher levels of maturity, at a pace that was sustainable and comfortable for the team and organization.

Basking Ridge, Nj, Us

•As a result of my strength in leading cross-functional, geographically diverse teams, I was promoted to Senior Member of Technical Services. As the liaison between senior business leaders and IT stakeholders, I leveraged Agile and Scrum practices to execute multi-million dollar, critical and complex projects.•Managed the day-to-day and tactical aspects of projects, met aggressive deadlines, ensured on-time and on-budget while maintaining close alignment with organizational vision.•Contributed to considerable cost savings as a project lead for business transformation initiatives that integrate with technology implementations•Turned to frequently as a subject-matter expert and trainer on JIRA and Confluence agile project management software and to coach associates on SCRUM techniques and Agile practices•Served as the Scrum Master on an Agile initiative that will deliver consistent profile data to all channels and create a seamless, personalized user-experience•Led project to decrease the call-in-rates by enhancing Self-Serve with the offering of a Certified Device Replacement option

Basking Ridge, Nj, Us

•Project Manager for multiple B2C, B2B, and B2E large scale, enterprise e-commerce and web-based application development initiatives for www.verizonwireless.com.•Key member of Internet (.com) team that deployed approximately 150 projects per year with 100% on-time, within budget, and to specifications.•Managed teams to deliver on-time technology and business solutions, including analysis, design, development, testing, training, and installation of post implementation support.•Directed multiple cross-channel project teams, collaborating sales, marketing, billing, order fulfillment, customer service, IT, network, and third-party applications.•Championed Global Phone Self-Serve project generating $900M in 2011 and $1.1B in 2012—through integrating B2C internet site with all front-end systems to enable customers to add/drop Global features.•Boosted site traffic 51% by leading implementation of consistent global navigation across multiple B2C, B2B/B2E systems/applications.•Increased self-service transactions 30% by implementing “Worry-Free Guarantee” project to increase upgrade transactions by offering early upgrades online.•Received Special Recognition Award (2010) for contribution to the 4G LTE launch.

Basking Ridge, Nj, Us

• IT project manager responsible for the successful implementation of new wireless products and services and enhancements.• Manage the IT project throughout the SDLC: Scope estimation, requirements validation, approach design and development, integration testing, user acceptance testing, production implementation.•Work closely with cross functional teams, IT application, Marketing, PMO, Business Stakeholders, Network and vendors

Fountain Valley, Ca, Us

•Supported users across Saddleback, San Clemente, Orange Coast and Anaheim Memorial Medical Centers with navigating and utilizing KEANE and PBS applications• Exceeded 99.9% service level objectives for all applications supported

• Retained to partner and consult with physicians to achieve strategic results. Assess and facilitate the building of competency and commitment of staff, processes, systems, structures, leadership, and culture.• Developed and implemented over 21 standard operating procedures (SOP’s) to develop a strong infrastructure for the clinical research program.• Trained, directed, and motivated four research coordinators.• Developed educational materials and assisted with staff training to enhance clinical research outcomes.• Recommended improvements and implemented technology in support of HIPAA regulations.• Attended training for Good Clinical Practices (GCP), knowledgeable of ICH and CFR regulations

Bachelor Of Science (B.S.), Health Management

Masters Certificate In Project Management For Is/It Professionals