Operations Manager | Manne Research Institute
CurrentManage and oversee the operations of the Quantitative Sciences pillar, including the development of standard operating procedures, guidance to faculty and staff on institutional policies and procedures, supervision of staff, and assignment of staff to projects.• Pioneered the development of operational processes from inception, creating a comprehensive playbook, providing training, and successfully scaling these processes across six service lines.• Manage and execute budgets for nine cost centers, optimizing expenses and resource allocation to meet financial targets.• Analyze cost structures and develop recharge service rates for six recharge revenue-generating service lines, aligning pricing strategies with market dynamics.• Developed and implemented a repeatable infrastructure for managing grant effort allocation and PCA reports, collaborating closely with the Office of Sponsored Programs (OSP) and cross-functional teams.• Lead and support a team of nine administrators across the Manne Research Institute, overseeing project coordination and ensuring team effectiveness.• Partnered with OCOO operations manager to establish institute-wide policies, impacting 500+ staff and faculty.• Oversee the full employee lifecycle, including recruitment, onboarding, operations, and offboarding.• Monitor and report on OKR performance, identifying areas for improvement and driving continuous enhancement of internal processes to achieve measurable outcomes.• Assist in strategic planning, financial modeling, and the development of long-term growth objectives to align with research enterprise goals.• Develops, executes, and manages detailed project/work plans, schedules, project estimates for resource requirements and status reports.