Quality Assurance And Assessment Officer
Current
Oct 2022 - Present
AeroLeads people directory · profile
Catherine Geer Email & Phone Number
Quality, capability, investigation and analysis
at
Independent Broad-based Anti-corruption Commission (IBAC)
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Quality, capability, investigation and analysis
Location
Melbourne, Victoria, Australia
Company size
Who is Catherine Geer? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Catherine Geer is listed as Quality, capability, investigation and analysis at Independent Broad-based Anti-corruption Commission (IBAC), a company with 21 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Catherine Geer.
Catherine Geer previously worked as Quality Assurance and Assessment Officer at Independent Broad-Based Anti-Corruption Commission (Ibac) and Capability Advisor at Energy And Water Ombudsman (Victoria) (Ewov). Catherine Geer holds Bachelor’S Degree, History/Archaeology from University Of Melbourne.
Company email context
Email format at Independent Broad-based Anti-corruption Commission (IBAC)
This section adds company-level context without repeating Catherine Geer's masked contact details.
Independent Broad-based Anti-corruption Commission (IBAC)
Review company-level records connected to Catherine Geer before choosing the right outreach path.
Profile bio
About Catherine Geer
I am a service-oriented capability professional, with extensive experience in alternative dispute resolution methodology in diverse and challenging environments. My experience is founded on strong values around social justice, serving the community and promoting accessibility. From this foundation, I bring a passion for service improvement, scaffolded with appropriate policies and procedures, and quality training and development for staff. I thrive on new challenges and continual professional development, seeking opportunities to further my analytical and critical thinking skills and practice high-quality stakeholder engagement. With a growth mindset and innate curiosity, I thrive on learning and building new knowledge and skills - I don't like to be bored. I'm looking for a new challenge, where my existing skills and values can translate and there's a genuine opportunity to learn and grow. If you think I'm the right fit, please reach out!
Current workplace
Catherine Geer's current company
Company context helps verify the profile and gives searchers a useful next step.
Independent Broad-Based Anti-Corruption Commission (Ibac)
7 roles
Catherine Geer work experience
A career timeline built from the work history available for this profile.
Capability Advisor
Designed and delivered training, coaching, workshops and materials to improve capability.Analysed individual performance through case and call analysis as well as broader organisational data to identify opportunities for improvement in areas such as customer experience and consistent case handling.Assessed effectiveness of capability actions through.
Feb 2020 - Apr 2022
Conciliator
Investigated high-level energy and water disputes received by EWOV in order to reach fair, independent and sustainable outcomes with the Victorian community’s most vulnerable members.Consistently achieved or exceeded KPIs regarding complaint resolution and took on complex reallocated complaints remaining unresolved and requiring detailed.
Feb 2016 - Feb 2020
Inbound Services Officer
Acting as the first point of contact for customers raising complaints regarding electricity, gas or water in Victoria.Providing general information to customers regarding EWOV’s role and jurisdiction.
Feb 2014 - Feb 2016
Customer Hardship And Complaints Administrator
Australian Power And Gas
Investigating and resolving complex complaints relating to electricity and gas referred through the Ombudsman schemes of Victoria, New South Wales and Queensland. Assisting customers in financial hardship to ensure appropriate handling of cases and accounts.Identifying trends in complaint data and suggesting or developing processes to improve service.
Nov 2012 - Jul 2013
Quality Assurance Advisor
Investigating and resolving complex complaints referred via the energy industry Ombudsman schemes in Victoria, South Australia and New South Wales.Developing processes and documentation to assist in training new employees and ensuring consistency. Analysing complaint data to identify trends and suggest processes or develop training to address areas of.
Mar 2010 - May 2011
Customer Solutions Consultant
Senior consultant responsible for investigating and responding to complex customer complaints and enquiries.Facilitating training of new employees, as well as developing and facilitating workshops on company values for staff across multiple levels.Responsible for internal content management including ensuring information was accurate and up-to-date, and.
Aug 2006 - Feb 2010
Team & coworkers
Colleagues at Independent Broad-based Anti-corruption Commission (IBAC)
Other employees you can reach at ibac.vic.gov.au. View company contacts for 21 employees →
CA
Chloe Armstrong
Colleague at Independent Broad-Based Anti-Corruption Commission (Ibac)Melbourne, Victoria, Australia, Australia
View →
BC
Buelah Christina Kamreddy
Colleague at Independent Broad-Based Anti-Corruption Commission (Ibac)Epping, Victoria, Australia, Australia
View →
KM
Khaji Mastan Basha
Colleague at Independent Broad-Based Anti-Corruption Commission (Ibac)Kurnool, Andhra Pradesh, India, India
View →
GA
Georgia Archbold-Digby
Colleague at Independent Broad-Based Anti-Corruption Commission (Ibac)Melbourne, Victoria, Australia, Australia
View →
AD
Alex Doran
Colleague at Independent Broad-Based Anti-Corruption Commission (Ibac)Greater Melbourne Area, Australia
View →
SK
Stacey Killackey
Colleague at Independent Broad-Based Anti-Corruption Commission (Ibac)Greater Melbourne Area, Australia
View →
HE
Holly Evans
Colleague at Independent Broad-Based Anti-Corruption Commission (Ibac)Melbourne, Victoria, Australia, Australia
View →
CC
Chris C.
Colleague at Independent Broad-Based Anti-Corruption Commission (Ibac)Melbourne, Victoria, Australia, Australia
View →
AT
Arsalan Tahir
Colleague at Independent Broad-Based Anti-Corruption Commission (Ibac)Melbourne, Victoria, Australia, Australia
View →
LK
Lachlan Knowles
Colleague at Independent Broad-Based Anti-Corruption Commission (Ibac)Melbourne, Victoria, Australia, Australia
View →
Chloe Armstrong
Colleague at Independent Broad-Based Anti-Corruption Commission (Ibac)Melbourne, Victoria, Australia, Australia
View →
BC
Buelah Christina Kamreddy
Colleague at Independent Broad-Based Anti-Corruption Commission (Ibac)Epping, Victoria, Australia, Australia
View →
KM
Khaji Mastan Basha
Colleague at Independent Broad-Based Anti-Corruption Commission (Ibac)Kurnool, Andhra Pradesh, India, India
View →
GA
Georgia Archbold-Digby
Colleague at Independent Broad-Based Anti-Corruption Commission (Ibac)Melbourne, Victoria, Australia, Australia
View →
AD
Alex Doran
Colleague at Independent Broad-Based Anti-Corruption Commission (Ibac)Greater Melbourne Area, Australia
View →
SK
Stacey Killackey
Colleague at Independent Broad-Based Anti-Corruption Commission (Ibac)Greater Melbourne Area, Australia
View →
HE
Holly Evans
Colleague at Independent Broad-Based Anti-Corruption Commission (Ibac)Melbourne, Victoria, Australia, Australia
View →
CC
Chris C.
Colleague at Independent Broad-Based Anti-Corruption Commission (Ibac)Melbourne, Victoria, Australia, Australia
View →
AT
Arsalan Tahir
Colleague at Independent Broad-Based Anti-Corruption Commission (Ibac)Melbourne, Victoria, Australia, Australia
View →
LK
Lachlan Knowles
Colleague at Independent Broad-Based Anti-Corruption Commission (Ibac)Melbourne, Victoria, Australia, Australia
View →
1 education record
Catherine Geer education
FAQ
Frequently asked questions about Catherine Geer
Quick answers generated from the profile data available on this page.
What company does Catherine Geer work for?
Catherine Geer works for Independent Broad-based Anti-corruption Commission (IBAC).
What is Catherine Geer's role at Independent Broad-based Anti-corruption Commission (IBAC)?
Catherine Geer is listed as Quality, capability, investigation and analysis at Independent Broad-based Anti-corruption Commission (IBAC).
Where is Catherine Geer based?
Catherine Geer is based in Melbourne, Victoria, Australia while working with Independent Broad-based Anti-corruption Commission (IBAC).
What companies has Catherine Geer worked for?
Catherine Geer has worked for Independent Broad-Based Anti-Corruption Commission (Ibac), Energy And Water Ombudsman (Victoria) (Ewov), Energy And Water Ombudsman (Victoria), Australian Power And Gas, and Red Energy.
Who are Catherine Geer's colleagues at Independent Broad-based Anti-corruption Commission (IBAC)?
Catherine Geer's colleagues at Independent Broad-based Anti-corruption Commission (IBAC) include Chloe Armstrong, Buelah Christina Kamreddy, Khaji Mastan Basha, Georgia Archbold-Digby, and Alex Doran.
How can I contact Catherine Geer?
You can use AeroLeads to view verified contact signals for Catherine Geer at Independent Broad-based Anti-corruption Commission (IBAC), including work email, phone, and LinkedIn data when available.
What schools did Catherine Geer attend?
Catherine Geer holds Bachelor’S Degree, History/Archaeology from University Of Melbourne.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Catherine Geer you were looking for.
View similar profiles
