▪ Manage $2.1M in Customer portfolio with 80+ Logos▪ Met or exceeded monthly/quarterly quota goals with a current average of 120% ARR retention▪ Reduce churn by working closely with Customers who have low utilization to help them further leverage the product and grow their business▪ Responsible for onboarding new Customers and cultivating lasting relationships during and after launch ▪ Assist in the sales process of upselling new product features ▪ Provide continuous business coaching through Quarterly Business Reviews and Product Trainings

▪ Manage $2.1M in Customer portfolio with 80+ Logos▪ Met or exceeded monthly/quarterly quota goals with a current average of 120% ARR retention▪ Reduce churn by working closely with Customers who have low utilization to help them further leverage the product and grow their business▪ Responsible for onboarding new Customers and cultivating lasting relationships during and after launch ▪ Assist in the sales process of upselling new product features ▪ Provide continuous business coaching through Quarterly Business Reviews and Product Trainings

▪First SDR/BDR to create and execute positions KPI’s and functionality within the company ▪ Responsible for nurturing and following up of all inbound and outbound leads▪ 13% increased conversion rate year over year contributing to $1.8M in pipeline▪ Met or exceeded monthly/quarterly quota goals▪Generate and qualify prospective leads to build Sales Teams pipeline▪ Responsible for all trade shows and show prospecting

•Restructured and Managed Supplier Contracting department by developing andimplementing all new processes and procedures• Created and presented training's for major functional areas throughout the company• Narrowed down Partner account set up time frame from 90 days to 24 hours• Decreased On hold Partner pipeline from 200 down to 30 during my first month inposition• Responsible for all contract negotiations, redlines and custom amendments• Assisted in creating new agreements, amendments and ensured proper training andimplementation

• Business Development Coordinator• Engaged directly with multiple internal teams to optimize and grow products online• Maintained team calendars, booked and facilitated all travel• Assisted in identifying potential suppliers by collaborating with Merchant Group• Managed the preparation and analysis of special projects

• Built and maintained client base through social media and organic word-of-mouth marketing.• Experience with pricing various product offerings and providing boutique customer service.• Acquired both aforementioned responsibilities after the second month of employment.

• Drove an average 33% sustained growth in overall sales volume in the 5 months since primarily taking over the sales functionality of the office.• Lead Account Manager to resolve issues with patients directly and/or their referring practitioners.• Acquired both aforementioned responsibilities after the second month of employment.

• Creative and critical problem solving while caring for a young child – including: meals, activities and attending to specialized, ad hoc needs.• Planning and management to keep the client’s household maintained and orderly.

• Received and processed mortgage payments.• Entered payment information into employer-specific software system.• Created and maintained office account spreadsheets.• Maintained payment schedules for appraisers.

• Provided administrative support to enhance escrow officer performance.• Provide phone customer service to an eclectic client base.• Assembled closing documents.• Managed and accounted for office supply inventory.