Cat Stuntebeck Email & Phone Number

Chicago, Il, Us

• Attracted, hired, trained, and managed both core team and seasonal contractors to confidently take ownership of their careers and constantly surpass standards• Regularly attended sessions to expand emotionally intelligent leadership skills• Established and strengthened relationships with fulfillment partners; negotiated new agreements to manage costs, overall quality, and delivery time• Coordinated with growth team to brainstorm, test, and launch new products• Assisted with implementation of various automation processes to vastly improve efficiency

Chicago, Illinois, United States

Chicago, Illinois, United States

• Solved a vast range of customer inquiries using various CRM systems• Built up department to double in size within first year; trained new hires to thrive• Served as liaison between customers and artists to ensure song revisions were submitted and compensated appropriately• Directly contributed to 4.8/5 TrustPilot score from over 10,000 client reviews

Spring Lake Park, Mn

• Analyzed daily and weekly sales activity reports and key performance indicators to ensure monthly sales goals were met or exceeded• Executed problem-solving skills to determine solutions for customers in escalated situations• Trained and mentored new sales consultants on sales strategies and product knowledge• Sought out new business opportunities with credit union partners and daily rental offices; maintained close relationships to earn referrals

Greater Minneapolis-St. Paul Area

• Supervised, mentored, trained, coached, evaluated, and developed staff• Provided continual feedback regarding employee performance; met with branch personnel to monitor sales goals and overall performance• Achieved record-setting customer service scores at multiple locations by proactively seeking process improvement• Developed, planned, and actively participated in branch sales and marketing efforts to increase and improve business• Achieved top ranking on sales and performance matrix for Minnesota group• Received Gold Club award for elite sales performance

New Brighton, Mn

• Performed a variety marketing techniques to attract new members• Toured, presented, and ultimately sold over 200 memberships, consistently meeting sales quotas• Advocated on the company's behalf on and off the clock

Regional

• Managed, marketed, and promoted myself• Booked weddings, parties, and other social events• Maintained Gig Salad page and website• Attained five-star reviews and positive feedback from past clients

Saint Paul, Mn

• Managed the bookkeeping duties, including the accounting of daily sales and employee payroll • Maintained a positive and friendly attitude with customers and coworkers in high-pressure and unexpected circumstances• Trained new employees on expectations and responsibilities • Organized, designed, and managed sales floor

Saint Paul, Mn

• Established contacts in corporations and foundations for sponsorship• Assembled press kits, updated website• Maintained mailing list

Saint Paul, Mn

• Kept log of scores and community service hours of club members • Organized and aided in tournament participation and transportation

Saint Paul, Mn

• Designed the stage for student recitals• Recorded and mixed the performances for archives using Pro Tools

Bachelor Of Arts (B.A.), Music Business

High School Diploma

Activities and Societies: National Honor Society, Forensics, Treble Choir, Show Choir, Excalibur Players, Madrigal, Tennis