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Catalin Munteanu is listed as English-Italian bilingual, I've always been computer passionate, interested in technology and the wider onlineenvironment with excellent communication skills. based in Bucharest Metropolitan Area, Romania, Romania. AeroLeads shows a matched LinkedIn profile for Catalin Munteanu.
Catalin Munteanu previously worked as Team Manager at Genpact and Team Manager at Ascensos. Catalin Munteanu holds Management & Technology Engineering, Management & Technology Engineering, Bachelor'S Degree from Dunarea De Jos University – Galati, Romania.
Italian language speaker with fluent English, computer passionate interested in technology and the wider online environment. I am a mature, positive and hardworking individual, who always strives to achieve the highest standard possible, at any given task. I possess excellent communication skills, and I have the ability and experience to relate to a wide range of people. I enjoy learning new things, I can work very well under pressure and I have the experience to handle customer complaints and solving problematic situations. I am a highly adaptable person with attention to detail.
Listed skills include Italiano Ottimo, Informatiche, Inglese Ottim, Istallazione E Manutenzione Reti, and 2 others.
A career timeline built from the work history available for this profile.
Bucharest, Romania
Responsible for the day-to-day management & leadership of a team comprising of 15-20 agents in ContentModeration as part of Trust & Safety Management Team;Ensure team performance aligns with SLAs, emphasizing efficiency and quality;Manage relationships with the client Moderation team, coordinating with internal stakeholders and externalpartners for.
Bucharest, Romania
Monitor project's daily operational business KPIs (Service Level, Customer Satisfaction, InteractionHandle Time), ensuring successful delivery of contractual targets;Conduct weekly/monthly client business review meetings, reviewing performance, providing in-depthanalyses, findings, and intended courses of action;Create plans to address clients’ business.
Bucharest, Romania
Tasks:-coach and support the team members to deliver high quality customer service to General Motors for inbound calls ranging from emergency services, where drivers may have become unwell or have had an accident-lead and develop team members in a way that creates an engaged and value driven environment-deliver and meet individual and company quality.
Bucharest, Romania
-coach and support the team members to deliver high quality customer service to General Motors for inbound calls ranging from emergency services, where drivers may have become unwell or have had an accident
Luton, United Kingdom
Tasks:-take inbound calls ranging from emergency services, where drivers may have become unwell or have had an accident-case management-answer to emails from customers
Luton, United Kingdom
Providing a very good guest service Making sure players are treated fairly and enjoying their casino experience. Dealing various games such as: Blackjack, American Roulette, Caribbean Stud Poker, Craps and Texas Hold’em. Implemented, managed, developed and trained other dealers on Dice, the most successful new game introduced to G Casino in Luton.
Bologna Area, Italy
It provided a very good service regarding order picking of food products everywhere in Italy and Europe for Grandi Salumifici Italiani Company.
United States OF America
The company is one of eleven cruise ship brands owned and operated by Carnival Corporation & PLC. Casino Dealer.Tasks:Providing a very good guest service Making sure players are treated fairly and enjoying their casino experience. Dealing various games such as: Blackjack, American Roulette, Caribbean Stud Poker, Fun 21, Let It Ride, Craps and Texas.
Activities and Societies: Degree in Management & Technology Engineering
Activities and Societies: High School - Diploma in Informatics
Quick answers generated from the profile data available on this page.
Catalin Munteanu is listed as English-Italian bilingual, I've always been computer passionate, interested in technology and the wider onlineenvironment with excellent communication skills..
Catalin Munteanu is based in Bucharest Metropolitan Area, Romania, Romania.
Catalin Munteanu has worked for Genpact, Ascensos, Concentrix, Casino Luton Grosvenor, and Lavoratori Associati Company.
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Catalin Munteanu holds Management & Technology Engineering, Management & Technology Engineering, Bachelor'S Degree from Dunarea De Jos University – Galati, Romania.
Catalin Munteanu is listed with skills including Italiano Ottimo, Informatiche, Inglese Ottim, Istallazione E Manutenzione Reti, Linguistiche, and Amministrazione E Gestione De.
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