Catalin Radu Email & Phone Number

Prahova, Romania

Romania

Ploiesti,Romania

- Manage the client service in accordance to strategic business direction. - Attracts potential customers by answering product and service questions; suggesting information about other products and service according to ALS standards - Providing help and advice to customers using ALS products or services - Communicating courteously with customers by telephone, email and face to face - Resolves service problems by clarifying the customer's… Show more - Manage the client service in accordance to strategic business direction. - Attracts potential customers by answering product and service questions; suggesting information about other products and service according to ALS standards - Providing help and advice to customers using ALS products or services - Communicating courteously with customers by telephone, email and face to face - Resolves service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Improves quality service by recommending improved processes; identifying new product and service applications - Work with technical staff and other internal colleagues to meet customer needs - Research and build relationships with new clients - Meet potential clients by growing, maintaining, and leveraging your network - Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations - Identify potential clients, and the decision makers within the client organization - Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators Show less

Ploiesti

Ploiesti

Bucharest

Master'S Degree, Product Quality Control And Environmental Factors

Bachelor'S Degree, Law

Master'S Degree, Public Administration

Bachelor'S Degree, Public Administration, European Public Administration

Education record