Cătălin Arcana Email & Phone Number

Romania

Ensure that the tool deliverables are aligned with our business goals and IT set up- Collect, evaluate and prioritize new demands to minimize resolution time- Define and implement governance policies for the tool portfolio, according to the stakeholders- Monitor the performance and health of tools to identify and resolve any issues promptly- Ensure the tool is deployed and operated in alignment with company policies- Coordinate second level team support to ensure service continuity- Communicate effectively with stakeholders throughout the tool lifecycle- Evaluate, implement and communicate regular tool updates according to the impact - Analyze tool data to identify areas for improvement and make data-driven decisions- Report on the performance of tools to stakeholders- Create and update service related documentation (eg. Basic Knowledge Articles for end users)- Service Management guidelines implemented to ensure service availability (Incident Management, Change Management, etc.)

Timişoara, Timiş, Romania

- Ensure that the tool deliverables are aligned with our business goals and IT set up- Collect, evaluate and prioritize new demands to minimize resolution time- Define and implement governance policies for the tool portfolio, according to the stakeholders- Monitor the performance and health of tools to identify and resolve any issues promptly- Ensure the tool is deployed and operated in alignment with company policies- Coordinate second level team support to ensure service continuity- Communicate effectively with stakeholders throughout the tool lifecycle- Evaluate, implement and communicate regular tool updates according to the impact - Analyze tool data to identify areas for improvement and make data-driven decisions- Report on the performance of tools to stakeholders- Create and update service related documentation (eg. Basic Knowledge Articles for end users)- Service Management guidelines implemented to ensure service availability (Incident Management, Change Management, etc.)

Romania

I learned Python programming language at Software Development Academy,

Timişoara, Timiş, Romania

• Preparation of repair reports for each work performed• Troubleshooting and repairing apple portable systems as well as iPod, iPad, iPhone mobile devices and basic accessoriesCertified “Apple iOS Technician”

Iaşi, România

● Support in creation and assembling System Testing computers (LTT’s)● Support within the team projects● Wiring cables● Population/depopulation electronic circuit● Creation/modification of harness wires● Crimping cables● Administrative activities for the proper functioning of the department

Iaşi, România

● Micro-production – planting and checking printed circuit boards, mechanical machining● Implementing adjustments on the product● Painting the product● Performing tests of the product● Working with CNC (takes precise measurements for cutting or shaping and drilling, selects appropriate machine and settings for a given task)● Offering technical support for the clients (installing the product at the client office)● Other tasks: installation POS, technical support for access barriers for the clients

Iaşi, România

Basic 1.0, Embedded Software 2, CLL 3 Software● The implementation of electronic circuits on PCB● Programming of microcontrollers in order to achieve projects deadline

Iaşi, România

● Diagnose, troubleshoot and test smartphones and tablets● Repair products

Python, Computer Software Engineering

Faculty Of Electronics, Telecommunications And Information Technology, Electronics, Telecommunications And Information Technology

Science Nature

Student