Maria Catalina Savill Email & Phone Number

Wiesbaden, He, De

Wiesbaden, Hesse, Germany

Tampa/St. Petersburg, Florida Area

Raytheon Tewksbury, Ma

Hanscom Afb, Massachusetts

Raytheon Tewksbury, Ma

Waltham, Ma

Customer Success Manager for Translation Workspace, a cloud-based translation platform and language asset management tool and also for the GeoWorkz.com portal.

- Account Operations Lead, responsible for an Account Team managing a $2-3M per year account- Customer contact; escalation; trouble-shooting; problem-solving. - Track project issues; address client concerns; develop client relationships and improve processes- Responsible for driving quality inspections, developing and updating current process documentation- Assign and coach production resources to projects; identify training needs - Guide project resources to develop innovative and strategic ways of addressing clients’ needs- Assign new projects to project management team and monitor progress- Review employee performance- Monitor, track and report overall account financials and forecasting information- Develop client proposals and support sales cycle- Coordinate all team activities to ensure correct execution of project plan, track changes and update plan, report progresses to project stakeholders and ensure project profitability - Conduct post project analysis and Quarterly Business reviews; document Lessons Learned database

- Accountable for ordering, distribution, sales and revenue collection for the sale of the WANT AD-Original and the WANT Advertiser-Powered magazines throughout the New England Region- Forecasted publication print orders and distribution plans on a weekly basis- Provided for the prompt and accurate collection and recording of all accounts receivables generated by over 4,000 retail outlets and 86 independent vendors and 2 corporate vendors- Forecasted market trends and provided recommendations that increased profitability- Developed and maintained department's annual budget- Planned, produced and facilitated motivational rallies for independent vendors and developed a compensation plan to reduce vendor turnover- Developed crystal reports requirements to measure profitability and revenue collection by working with IT consultants to further develop software- Oversaw the development and implementation of CDMS (Proprietary Circulation software) system- Created and implemented credit and collections policies that enhanced billing cycles and revenue collection

Master Of Science - Ms, Management

Dawia, Contracting Level Iii

Bachelor'S Degree, Broadcast Journalism

Associate Of Science (A.S.), Communication And Media Studies

Master Of Science - Ms, Project Management