✅ Mindit is a Bucharest-based company that has become the meeting point for great attitude and technical expertise. Here, we have created a sustainable intrapreneurial environment where people can grow both personally and professionally. Together we have built a great organizational culture: we focus on the value of our actions in a cozy and homey space, perfect for an out-of-the-box approach.✅ We know that every action we take is a step towards the Mindit vision of becoming the outsourcing partner of choice for enterprise software development and offering support dedicated teams for international companies. That is why, we mind customers’ businesses through outstanding services. Also, we believe that long-term partnerships are based on mutual trust, communication, flexibility and proven quality of services, and we act accordingly.✅ Specialties: Retail, Telecom, Banking, Finance, Enterprise applications, Dedicated development teams, Dedicated Support teams, BI, Integration, Business analysis, Solution Architecture, Roadmap definition, Java, Spring, .Net, SQL Server, DynamoDB, Angular, React, AWS, Azure, Kubernetes, IBM BPM, IBM IIB, Tibco, Cassandra, Hive, Magento, Hadoop, DAX, PowerBI, SSIS, SSRS, ML

Helping organizations to develop constructive cultures and business strategies with focus on continuous improvement of Sales & Customer Experience în order to assure business sustainability and future growth.

Responsibilities: managing and developing the sales and support channels of ING Retail Banking, consisting of the Franchise Network (> 150 points of sale), Contact Centre, Business to Business to Customer (B2B2C) distribution and support teams (Channels Services, Channels Development, Sales Force Knowledge and Development, Business Analytics) and the Customer Experience area See less

Leading the Alternative Sales Channels of the Retail Division:- Internet - online leads acquisition campaigns- Worksite Marketing - direct sales team focused on Salary Payment Agreements with large companies- Telesales - cross-sell and customers acquisition through external call centers- Agents - partnerships with insurance companies

- Coordinating the retail sales activities in one region of the country- Development of the retail distribution network

- Coordination of the daily activity of the departments from the Operations Division: Back-Office, Merchant Services and Organization;- Defining the departments strategy and tactics;- Budgeting and reporting;- Human resources management;- Responsible for the division’s objectives.

- Issuing project plans for the new projects (implementation of new consumer lending products – credit cards or loans, or internal process re-engineering);- Project team organization, corresponding tasks allocation.

- Originating business cases for new projects;- Initiating, planning, development and implementation of assigned projects within the Sales Department and the company;- Establishing a project plan including schedule, budget and resources, implementation and communication strategy;- Managing cross-functional project teams;- Defining and documenting complex business requirements, processes and proposals for re-engineering internal processes, procedures and methodology in order to improve efficiency, increase the level of automation and control, decrease workload;- Managing programs for developing the distribution network (opening own branches and signing distribution and agent contracts with retail networks) - Contributing to strategy definition, planning, budgeting and tactics development activities for the Sales Department;