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Catarina Custódio Email & Phone Number
Training and Quality Representative
at
FREENOW
1 work email found
@free-now.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Training and Quality Representative
Location
Lisbon Metropolitan Area, Portugal
Company size
Who is Catarina Custódio? Overview
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Quick answer
Catarina Custódio is listed as Training and Quality Representative at FREENOW, a with 49 employees, based in Lisbon Metropolitan Area, Portugal. AeroLeads shows a work email signal at free-now.com and a matched LinkedIn profile for Catarina Custódio.
Catarina Custódio previously worked as Training & Quality Representative at Freenow and Customer Care Specialist at Free Now. Catarina Custódio holds Licentiate Degree, Ciências Da Comunicação, 14.07 from Universidade Aut��Noma De Lisboa.
Company email context
Email format at FREENOW
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*@free-now.com
71% confidence
AeroLeads found 1 current-domain work email signal for Catarina Custódio. Compare company email patterns before reaching out.
Profile bio
About Catarina Custódio
Licenciei-me em Ciências da Comunicação pela Universidade Autónoma de Lisboa, Luís de Camões com média de 14.07 valores , estagiei na revista Sabado, mais especificamente no suplemento GPS ( com a criação de artigos e temas de capa ) e após isso aventurei-me no Grupo Luz saúde ( primeiro como técnica de informação e apoio ao cliente na recepção principal, e mais tarde como Team Leader da mesma)! Objectivos cumpridos e ambição de crescer a dar horas, motivei-me a sair da zona de conforto e a arriscar num trabalho diferente! Nesse momento surgiu a FREE NOW onde desempenho funções hoje em dia como Driver e Passenger Care representative para o mercado inglês, no Reino Unido! Pelo meio fiz algumas formações , escrevi um romance e ainda adotei 4 gatos, uma cadela e 3 esquilos da Mongólia - por isso percebe-se que gosto de não ter mãos a medir.
Listed skills include Pesquisa, Microsoft Word, and Entrevistas.
Current workplace
Catarina Custódio's current company
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Freenow
9 roles
Catarina Custódio work experience
A career timeline built from the work history available for this profile.
Training & Quality Representative
CurrentAs a Training & Quality Representative, I develop and deliver training programs to boost employee performance and ensure consistency in service quality. I lead performance evaluations and coaching sessions, fostering continuous improvement and adherence to company standards.
Feb 2024 - Present
Customer Care Specialist
Were part of my tasks handle and finding individual solutions for customers and drivers inquiries, complaints and feedbacks via e-mail and phone-line; Update driver records ( documents and personal information); Promoting products and services; Reporting to supervisors, and forwarding unresolved queries to specialists in other departments; Shadowing and helping new agents & Other related projects;
Oct 2021 - Aug 2024
Junior Cc Hub Trainer & Qa
Part of my tasks is to evaluate, implement and monitor ticket replies and actions to ensure that quality standards are achieved; Compile and analyze statistical data; Assist in drafting quality policies and procedures when needed; Give training and create materials, tutorials, instructions, and learning resources such as online modules and guides; Other related projects;
Jan 2023 - Feb 2024
Tia - Técnica De Informação E Apoio Ao Cliente
Were part of my tasks answer patient questions and provide assistance and directions when necessary; Book new and follow-up appointments for our patients using specific medical software such as: Nova IS and Cerner Medicals; Solve tickets, requests and complaints using CRM; Respond to emails that arrive using the general office email address; Training and Shadowing new agents for the Main Reception
Sep 2018 - Aug 2024
Estagiário
Revista Sábado
I was responsible for writing well-constructed articles based on reliable information for the physical and online magazine; Research materials and fact-checking data for the articles and interviews; Management and publication of online articles; Show up at press releases and other related events; Interview key people; Suggest ideas for headlines
Sep 2017 - Dec 2017
Caixa
Nov 2015 - Aug 2017
Jornalista
Aug 2015 - Jul 2017
Caixa
Jun 2014 - Aug 2015
2 education records
Catarina Custódio education
Licentiate Degree, Ciências Da Comunicação, 14.07
Curso Cientifico-Humanistico De Linguas E Humanidades, Línguas E Humanidades, 14.3
Escola Secundária D.Pedro V
FAQ
Frequently asked questions about Catarina Custódio
Quick answers generated from the profile data available on this page.
What company does Catarina Custódio work for?
Catarina Custódio works for FREENOW.
What is Catarina Custódio's role at FREENOW?
Catarina Custódio is listed as Training and Quality Representative at FREENOW.
What is Catarina Custódio's email address?
AeroLeads has found 1 work email signal at @free-now.com for Catarina Custódio at FREENOW.
Where is Catarina Custódio based?
Catarina Custódio is based in Lisbon Metropolitan Area, Portugal while working with FREENOW.
What companies has Catarina Custódio worked for?
Catarina Custódio has worked for Freenow, Free Now, Luz Saúde, Revista Sábado, and Springfield.
How can I contact Catarina Custódio?
You can use AeroLeads to view verified contact signals for Catarina Custódio at FREENOW, including work email, phone, and LinkedIn data when available.
What schools did Catarina Custódio attend?
Catarina Custódio holds Licentiate Degree, Ciências Da Comunicação, 14.07 from Universidade Aut��Noma De Lisboa.
What skills is Catarina Custódio known for?
Catarina Custódio is listed with skills including Pesquisa, Microsoft Word, and Entrevistas.
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