Catarina César Henriques Email & Phone Number

Lisbon Area, Portugal

Düsseldorf Area, Germany

Preparing the yearly audit plan, establishing and running a Monitoring Programme which addressesall operational areas;Carrying out periodical evaluations of audit results, to ensure corrective actions are taken, includingescalation to the Accountable Manager, if necessary;Preparing the internal auditors’ training plan and monitoring of their qualifications;Dissemination of information about relevant quality assurance issues and results;Monitoring compliance and updates of Basic Reg, Air-OPS, Part-M and relevant national regulations(DE);Coordination of IOSA renewal audits;SMS instructor;Actively participating in the ERP as coordinator of the Lisbon branch office.

Baar, Switzerland

In addition to the duties described for GmbH:Monitoring compliance with Air Crew and Part-145 regulations;Ensuring that PrivatAir Maintenance Organisation carries out the required maintenance with goodmaintenance practices and maintain a standard acceptable to the Competent Authority and PrivatAir;Issuing and renewing Certification of Release to Service Authorisation to appropriately qualified staff,as well as monitoring the requirements for technical and non-technical training of certifying staff;Ensuring that PrivatAir has adequate facilities, equipment and sufficient trained and authorised staff toenable the required maintenance to be carried out;Ensuring satisfactory retention and storage of aircraft and associated records.

Lisbon Area, Portugal

Managing the safety and compliance reporting systems, reporting all potential hazards and safety or fatigue related matters to the Head of Safety & Quality (HS&Q);Monitoring corrective actions and safety or compliance trends;Coordinating auditing functions and conducting quality assurance audits;Disseminating safety and compliance related information Company-wide;Interacting with flight crew, maintenance engineers, cabin crew and other Accountable Managers anddepartmental Heads throughout the Company;SMS instructor;Actively participating in the Emergency Response Plan;Acting as deputy to the HS&Q, preparing the Compliance Monitoring Meetings, Management Reviewand Safety Steering Committee.

Frankfurt Am Main Area, Germany

Performing Administrative and Operational Quality Control of reports (IOSA and ISAGO Audit Report);Cooperate with the multicultural team of auditors to effectively manage corrective action plans;Organizing and managing quality control activities in close co-operation with the Quality Manager,international airline customers and IATA;Being one of the contact persons to IATA’s IOSA Program Office (IPO);Participating in regular IOSA QC meetings and conference calls;Collecting and preparing QM data and statistics;Conducting IPV’s (IOSA Pre-Audit Visit) and the Aviation Auditor Training course;Performing internal quality assurance audits.

Lisbon, Portugal

Performing internal/external quality assurance audits; monitoring external service providers (Flight and Ground Operations); documentation management related to Part M (Continuing AirworthinessManagement). Integrated the work group for the IOSA renewal process, namely Ground HandlingOperations and Cargo Operations. Integrated the work group for the SMS (safety managementsystem) implementation.Coordinating the re-certification process of STP Airways (euroAtlantic’s sister company) as anOperator and Ground Handling Agent.Coordinating the second IOSA renewal process.

Lisbon, Portugal

Assisting Flight Dispatch, such as preparing and verifying terminal approach, area and enroute charts; performance and runway analysis tables; and legal documentation required to the aircrafts dispatch. Updating the fleet's libraries.Performing internal quality audits and integrating the Flight Dispatch work group for the IOSA certification process.

Specialization Course, Integrated Quality, Environment And Occupational Health & Safety Management

University Degree, European Studies