- Daily comp-set analysis to formulate transient pricing strategies for the 5 different properties, ensuring rate parity across all channels and compliance with BRG policy
- Supported the Complex DORM and RM’s in the development and implementation of effective inventory and pricing strategies based on future demand forecasts, current trends and historical data
- Contributed to all the hotel revenue streams including rooms, F&B and other minor operating departments.
- Took part of the weekly Strategy meetings and on the European Revenue Management monthly conference calls
- Formulated group strategies and quotes for group queries
- Completed month end procedures for all the 5 properties, working closely with the Finance team to make sure all systems matched in total room nights and revenue
- Assisted and supported the Reservations department
- Took a key part on both phases of the TLPe installation for Aloft London Excel
- Rate loading (rate audit achieved 100% for all the Starwood Central London Hotels);
- Set up of promotions, campaigns and rate mappings on 3rd party websites

City Ledger; Accounts Payable; Cashier; Night Auditor
Followed up with Accounts Payable on all errors to ledger; examined all invoices against their purchase orders
Ensured accuracy of billing by auditing banquet checks
Organized and maintained daily records of invoices

Service Restaurant/Bar; Hostess; Room Service; Kitchen; F&B Office
Monitored set-up and break down of the facility, ensure the facility was clean and ready for customers at all times
Accommodate group bookings of 5-200 by adhering to standard operation procedures for banquets, enforced HACCP guidelines
Reviewed budget information, analyzed profit and loss statements