Catarina Pinto De Sa Email & Phone Number

Portugal

Lisbon, Portugal

Currently with a Dual Role acting as TA Global Lead and People Partner.As a People Partner:- Support and manage activities related to the implementation of Global HR initiatives- Effectively deliver and manage HR processes related to Talent Management, Performance Management and Leadership Development for the GBS Centers - Bogota, Lisbon and Kuala Lumpur.- Develop trusted relationships with Senior Management, line management and functional team members to proactively support… Show more Currently with a Dual Role acting as TA Global Lead and People Partner.As a People Partner:- Support and manage activities related to the implementation of Global HR initiatives- Effectively deliver and manage HR processes related to Talent Management, Performance Management and Leadership Development for the GBS Centers - Bogota, Lisbon and Kuala Lumpur.- Develop trusted relationships with Senior Management, line management and functional team members to proactively support business needs and drive the people agenda for the business.- Lead and/or support the implementation of changes in the GBS Centers - Bogota, Lisbon and Kuala Lumpur, including but not limited to workforce planning, organizational design & development, re-organization etc.- Work closely with Legal on employee relations issues and to ensure compliance to local labour regulations.- Facilitate annual calibration processes (performance, potential, merit) coaching line managers as required- Conduct F2F exit interviews for specific grades, as required- Own local employment policies in collaboration with the Shared Services team- Actively monitor performance management and employee relations issues across the GBS Centers in Bogota, Lisbon and Kuala Lumpur, recommend training and/or performance improvement plans and/or disciplinary action. Act as ‘Appeals’ lead in respect of grievance and/or disciplinary hearings- Review and maintain country specific people policies and make recommendations for changes as necessaryAs a Talent Acquisition Global Lead - I continue with the same responsibilities described in the previous position. Show less

Lisbon, Portugal

- Implementing, Testing and Stabilizing TA Service Delivery;- Building and leading an international team of TA and Service Delivery experts, based in Portugal (dedicated to recruiting for EU markets) and Colombia (dedicated to recruiting for LATAM, US & Canada markets), in our network of Delivery centers: recruiting, inducting and service testing our new TA team;- Accountability for the build of recruitment detailed processes (Local Work Instructions), technology and collateral (through… Show more - Implementing, Testing and Stabilizing TA Service Delivery;- Building and leading an international team of TA and Service Delivery experts, based in Portugal (dedicated to recruiting for EU markets) and Colombia (dedicated to recruiting for LATAM, US & Canada markets), in our network of Delivery centers: recruiting, inducting and service testing our new TA team;- Accountability for the build of recruitment detailed processes (Local Work Instructions), technology and collateral (through Knowledge Transfer) to mobilize the TA service delivery team;- Team Leadership, Motivation and Direction;- Identify and address skill and capability gaps when required in the team, delivering appropriate development opportunities when needed. Ensure that when formal qualifications are required, these are achieved and maintained;- Service Management, Reporting and Continuous Improvement;- Lead the delivery of agreed TA KPIs in a reliable, consistent and compliant manner, working with other service delivery team leads to balance resources against demand whenever needed;- With colleagues across HR, drive the ongoing development and improvement of our knowledge bases to support colleague direct access to the information and systems that they need. Show less

Portugal

· Implement the global recruitment strategy and own the full recruitment cycle for the following business areas - Customer Support, Marketing, Product, Pre Sales, Project Management, Tech & Engineering, Solutions Architect, Corporate· Engage with HRBPs and Business leadership in addressing key recruitment challenges, develop and prioritize recruiting and sourcing strategies and key recruiting initiatives.· Measure and own recruitment activities, develop and implement improvement… Show more · Implement the global recruitment strategy and own the full recruitment cycle for the following business areas - Customer Support, Marketing, Product, Pre Sales, Project Management, Tech & Engineering, Solutions Architect, Corporate· Engage with HRBPs and Business leadership in addressing key recruitment challenges, develop and prioritize recruiting and sourcing strategies and key recruiting initiatives.· Measure and own recruitment activities, develop and implement improvement initiatives.· Drive cost optimization by employing appropriate channel mix strategies.· Leading and coaching the Talent Acquisition Team (of 11 recruiters)· Develop and maintain strong partnerships with key business stakeholders to establish current and future hiring needs.· Manage relationships with external partners (e.g., Universities, Embassies and Recruitment Agencies)· Monitor and Measure Recruitment KPIs Show less

Lisboa

Daily Tasks: - Job ads posting;- Full-Cycle Recruitment Management:o Cv screening; Phone Sceening; o Face-to-face/phone interviews;o Final offer and respective follow (+ administrative tasks)o New joiners welcoming – initial training and administrative onboarding tasks (contracts, health insurance, NIF/NISS Numbers)- Management of partnerships and contacts with universities and other companies- Management of the Recruitment Budget- Management of employer… Show more Daily Tasks: - Job ads posting;- Full-Cycle Recruitment Management:o Cv screening; Phone Sceening; o Face-to-face/phone interviews;o Final offer and respective follow (+ administrative tasks)o New joiners welcoming – initial training and administrative onboarding tasks (contracts, health insurance, NIF/NISS Numbers)- Management of partnerships and contacts with universities and other companies- Management of the Recruitment Budget- Management of employer branding initiatives- Ongoing administrative support to new joiners who come from abroad in getting accommodation, Portuguese documents, etc., plus other questions/issues they might have/face when coming to Portugal Show less

Lisboa

Daily Tasks: - Job ads posting- Face-to-face/phone interviews; Phone screening interviews; Cv screening- Creating institutional cv’s

Lisboa

Daily Tasks: - Job ads posting- Cv screening- Follow-up meetings with the outsourcing employees; reports of those meeting- New joiners welcoming

Master'S In Human Resource Management, Human Resource Management, 16

Licentiate Degree, Tourism Management, 14