Catherine M. Email & Phone Number

Irvine, Ca, Us

Olympia, Washington, Us

Ordered material and scheduled delivery to minimize time in the warehouse. 3 way matched invoices and requested price corrections as needed. Processed weekly payments to vendors via check and online. Processed weekly subcontractor pay. Filed claims for defective material with vendors as needed and followed up to ensure credit received. Assisted Controller with statement reconciliation. Assisted with semi-annual inventory count and inventory reconciliation.

Preparing accounts in Salesforce to be merged and deactivated. Creating credentials for commercial customers to order online. Reviewed pricing change requests, then approved, rejected or adjusted per company guidelines.

Used corporate ERP to correct invoices before they were sent to Accounts Receivable.

Magnolia, Texas, Us

Processed hundreds of sales and purchase orders each month to ensure timely billing while supporting field inventory accuracy. Worked closely with 100+ distributors and sales representatives to facilitate tracking and creating sales entries while managing accounts and contracts in corporate CRM. Maintained records and inventory tracking by utilizing corporate ERP system to analyze and reconcile discrepancies.

Irving, Texas, Us

Fielded 100+ customer calls per week as a primary point of contact for explanation of service offering and presales while scheduling technician’s service requests. Decreased amount of outstanding payments by processing thousands of invoices while improving customer experience through accurate record keeping and request tracking.

Worked to improve quality control and record keeping by fielding and responding to customer and BBB complaints, while maintaining tracking logs to improve organization and information flow. Ensured customer understanding of contracts and terms of service by acting as a primary point of contact for explanation of products and services.

Performed research for special projects and prepared data for National League Director; prepared comprehensive notes on the briefings and panels of the 42nd Annual Meeting attended by the Director of the Defense Intelligence Agency, the Chief of Staff for the Undersecretary of Defense for Policy, a former National Security Council member, a former Vice Chief of Staff of the Air Force and over 150 League members, for distribution to league staff.

Informed visitors of various park offerings and services. Received and processed payments for park visitor entry in a quick and friendly manner.