Cate Coffelt Email and Phone Number

Created and managed all Social Media campaigns to grow my global audiencePromoted sales of my services through various social media platforms and live eventsInstructional Designer and Facilitator for various class offeringsResearched technical solutions to implement and integrate with my websiteDesigned and managed the maintenance of my websiteProvided various intuitive services both privately and in group settings for clientsManaged budget and tracked expensesCoordinated, promoted, and facilitated live group eventsCreated marketing materials for events and social media campaignsHired and managed contractors to help with special events or projects

Served as the Project Manager and Work Stream Lead for the Human Resource Transformation (HRT) to centralize HR support to a Center of Excellence Supported the development and delivery of the Talent Selection process for HRTConsulted with SME’s and Leadership to support the roll-out of our Leadership Development programsDeveloped a training strategy to support over 40 different HRT teams during the transition/implementation of the new HR organization Researched and provided recommendations for a new Performance Management process to reduce redundancies for over 50,000 employeesParticipated in design sessions for the new HR Service Delivery ModelFacilitated workshops and developed the business case for HR Service DeliveryEvaluated processes for Organizational Development, Compensation, Benefits, and Retirement to consolidate and centralize HR service supportExecuted the training strategy for the implementation of the Electronic Health Records (EHR) system across 40 facilities.Partnered with the EHR Leadership to plan for and represent the training function and activities for the EHR implementationOversaw the Training Budget Planner that included trainer and cost estimates Managed the activities of the Project Training Lead and Instructional DesignersManaged the implementation of Saba (Learning Management System), including requirements gathering, design and configuration of the systemManaged the LMS support team and activities including testing and issue resolutionTrained and mentored team members in user support, training delivery, and QA testingFacilitated team meetings, conducted project team readiness training, user acceptance testing, and troubleshooting sessionsLed and participated in project planning workshops to design an enterprise-wide solution with an end-user focus for over 50,000 employeesNegotiated pricing software licensing for the learning management system, reducing implementation costs by $700,000

Worked for Modis as a contractor at NCDOT from 06/2005 thru 08/2006 then converted to NCDOT payroll effective 08/2006Responsible for the instructional design of all training material for the following modules in SAP R/3 4.6: PS, MM, TM and CM and IXOSDeveloped training material in the form of Instructor Guides, Step-by-Steps, Quick Reference Guides and Job AidsWorked with SME’s to collect information for the development and documentation of training materialProvided oversight of training material and testing of data in the training clientServed as a liaison and provided guidance for the Logistics, Development and Communications teams for handling change management issuesManaged process improvement and documentation control for the Education Services Department Posted all training material to the employee portal and managed all training communications

Worked as a contractor at NCDOT from 06/2005 thru 08/2006 then converted to NCDOT payroll effective 08/2006Responsible for the instructional design of all training material for the following modules in SAP R/3 4.6: PS, MM, TM and CM and IXOSDeveloped training material in the form of Instructor Guides, Step-by-Steps, Quick Reference Guides and Job AidsWorked with SME’s to collect information for the development and documentation of training materialProvided oversight of training material and testing of data in the training clientServed as a liaison and provided guidance for the Logistics, Development and Communications teams for handling change management issuesManaged process improvement and documentation control for the Education Services Department Posted all training material to the employee portal and managed all training communications

Lead the Train the Trainer program and was responsible for the activities and schedules for a team of trainersDeveloped web based and instructor led training material for the following modules: Enterprise Buyer Professional (EBP), SAP Overview and Navigation and all courses for the MM module (Procure To Pay) focus Interviewed prospective team members from the business to participate as the training team for go-live trainingCreated work flow exercises, loaded data, and provided quality analysis testing for all Procure to Pay coursesProvided QA of transaction scripts written by the functional team to ensure accuracy of configurationDeveloped training & learning curriculum including course outlines and story boardWorked with Change team to identify “fit” gaps and provided issue resolution and communications with regards to business processes vs. SAP functionality and new world versus old world activitiesGathered information for change requirements and provided recommendations / solutions for go-live supportCollaborated with the functional team in the development of process maps and all training materialProvided and taught development standards for all online course material to functional team membersFacilitated workshops and meetings with SME’s, cross functional and project teams