Cate Gachet Email & Phone Number

Horsham, Gb

Mayfair

Delivering strategic, capability and behavioural development in line with company vision and objectives for one of the world’s largest privately-owned property companies.Key achievements:• Creation of learning needs analysis and implementation of learning solutions in response to business needs; including Leadership and Performance Management programmes • Delivery of a variety of training including bespoke in-team development and core skills and management programmes• Making savings of upwards of £60,000 per year by transitioning learning programmes from face to face to a blended approach using the 70:20:10 method• Administration of £600,000 department budget • Management of the RICS accredited Graduate Programme and worked with the Head of Resourcing to recruit Graduates • Use of psychometric tools to help employees understand themselves and their approach to learning • Management of internal and external stakeholders at all levels • Focus on performance via individual and team development and coaching

Cutting edge leadership consultancy, where developing excellent client relationships, team effectiveness, & operational efficiency is critical to its growth plans & the client experience.Responsible for managing a diverse team of training consultants & clients, as well as the day-to day running of the business (client experience, executive support, finance & event logistics). I facilitated cultural & strategic projects with the Directors & senior team. Key achievements:• Responsible for the project management of the annual operations for a growing business• Understanding client needs & resourcing the right fit consultant for the client through regular communication & meetings • Project-managed an intensive 3-month/1200-person transformation project that produced £12.5 million ROI by the end of the project• Managed 12 global consultants, an administrator & over 130 events over 12 months

Queenstown, New Zealand

Responsible for training & Health & Safety across 6 hotels on the South Island of New Zealand. Including H&S audits, design, facilitation & assessment of training & coaching for all staff. Focusing on raising customer service standards, & maintaining brand continuity across multiple sites. Key achievements: • Working with Hotel Management & company Directors to deliver against objectives/ KPIs • Identifying a gap in the training structure & creating a series of ‘Stepping into Management’ videos • Aiding 3 hotels to bring their Health & Safety audit scores from ‘fail’ to ‘outstanding’ over 6 months, by managing & coaching H&S co-ordinators & working closely with management• Closely monitoring local & national H&S requirements, ensuring hotels were compliant & updating training materials/schedules as required.

Melbourne, Australia

Position in an international HR Advisory, Payroll, Recruitment and Learning organisation. Responsibilities include: • Leading a team whose role mainly covered understanding & meeting client needs, & to ensure compliance with qualification training packages• Working closely with Business Development Managers on tenders & presenting proposals for new clients• Developing & delivering learning content & assessments for qualifications• Working on a taskforce to design an intranet site across 4 Australian offices to streamline all staff administrative tasks

Melbourne, Australia

Epsom, Surrey

Fixed term contract working in the Human Resources department of the local council to align training programs with other local councils. This included developing new inductions and training programs, producing a training calendar, reviewing the annual training budget, introducing an online Learning Management System and rewriting and aligning company training and development policies.

Stratford, London

Fixed term contract coordinating training for 9000 London 2012 Olympic event staff. A varying role often requiring ‘going the extra mile’ to ensure the project target was met & surpassed with duties including: • Coordinating security training for up to 200 participants per day• Onboarding & accrediting all employees, & ensuring all policies/procedures were adhered to • Training & assessing participants on security procedures • Adapting to a change in client needs & training an additional 4000 staff at short notice

Chessington. Surrey

Merlin Entertainments is a fast paced global leisure business.A diverse role encompassing both the employee relations & learning & development areas of Human Resources with responsibilities including: • Co-ordinating training programmes across 4 continents & working with 21 HR teams & 17,000 employees to meet employee & business needs in line with SLAs & KPIs• Directing a programme accredited by the Institute of Leadership & Management • Managing the company’s global training venue • Administration of an annual training & development budget of £250 000• Analysing & feeding back Personal Profile Analysis’ (DISC)