I led a team focused on delivering high-quality research to inform our clients' decision-making. My role involved establishing strategic priorities, directing day-to-day operations, and driving product innovation. As a member of the firm's leadership team, I represented my team in cross-functional collaborations.

Key accomplishments include:-Close collaboration over six months with the co-founders to explore and develop the company's first product outside of University Recruiting, surpassing $1M in revenue in the product's first year.-Leading product redesign for Veris Insights' custom research product, increasing revenue by 74%.-Leading pilot studies testing innovative approaches to research audience sourcing and client-facing deliverables.Veris Insights (formerly Ivy Research Council) is a best practice research firm serving Fortune 1,000 companies across North America in recruiting and retaining top talent. Every year, Veris Insights surveys and interviews thousands of job seekers to support talent acquisition and university recruiting leaders in their hardest work. Veris Insights' research provides actionable insights on top priorities such as diversity and inclusion, virtualization of the recruiting process, and brand perceptions among target candidates.

-Directed quantitative and qualitative research initiatives for portfolio of 30+ executive-level clients with team-high 87% YOY client renewal rate -Led internal research teams to identify clients’ needs, execute research, and deliver actionable insights to support clients’ strategic priorities-Supervised 5 direct reports, overseeing professional development and performance evaluations -Supported business development by building multi-step project plans to expand Hanover’s portfolio -Directed 100+ secondary research projects, 100+ survey research projects, 60+ quantitative data analysis projects, and 25+ interview/focus group projects to help public school districts, independent schools, regional education agencies, and state education agencies evaluate programs and increase effectiveness-Designed and delivered trainings to research managers on time management and talent management-Presented at the 2019 American Educational Research Association (AERA) conference -Successfully advocated for changes to Hanover’s standard contract language to allow for content reuse, which led to a 25% reduction in COGS over 3 years-Successfully advocated for inclusion of adoptive and foster parents in parental leave policy

-Executed 100+ written reports and presentations synthesizing primary and secondary research-Designed training materials and contributed to innovative structural and process improvement initiatives for nascent qualitative primary research teamHanover Research is a global research and analytics firm that provides high quality, custom research through an annual, fixed-fee model for clients in the corporate, education, and healthcare sectors. Founded in 2003 and headquartered in Arlington, Virginia, Hanover employs high-caliber market researchers, analysts, and account professionals to deliver a robust service infrastructure that is revolutionary in its combination of flexibility and affordability. The core capabilities that drive Hanover’s research engine include primary research, secondary research, data analysis, and grant development.

Managed nationwide prospect pool and sales pipeline; conducted 60+ one-on-one onsite business development presentations with senior executives at colleges and universities across the U.S. to understand their priorities, present best practice solutions, and convey EAB’s value proposition.

-Authored 35+ research briefs on 6-week timelines, analyzing and synthesizing secondary research, labor market analysis, and 120+ independently-conducted interviews with university administrators -Managed a continuous workflow of 6 concurrent projects in collaboration with manager-Designed and delivered "Introduction to Higher Education" training for new hiresEducation Advisory Board provides research, technology, and consulting services to more than 1,900 college and university members across the United States, Canada, and Europe. Through its innovative membership model, EAB collaborates with senior academic and administrative leaders to solve their most pressing problems. EAB offers strategic guidance, best practices, web-based software solutions, and onsite implementation services. http://www.eab.com/

Contributed to the nation's largest dropout prevention organization through Government Affairs work at CIS national headquarters. Responsibilities included investigating federal grants, assisting local affiliates with grassroots advocacy efforts, and researching influential factors to student success. Persuaded stakeholders to invest in CIS, boasting an ROI of $11 per $1 invested.

Granted DukeEngage scholarship for summer research at fhi's global headquarters in Research Triangle Park, North Carolina. Conducted analysis on global health and development issues for multiple project proposals and grants. Compiled an extensive literature review of global family planning integration projects.www.fhi.org