Product leader for Aetna's commercial business segments, overseeing the end-to-end creation of innovative products for membership of 15M+ and contributing to $23+ billion in revenue. Notable achievements include the successful launch of custom industry vertical solutions tailored to technology, healthcare, hospitality, and private equity sectors. Led teams in Agile product development processes and strategic portfolio management. Collaborated with cross-functional teams, including engineering, clinical, actuarial, finance, and sales departments to align Enterprise stakeholders with commercial business objectives. Leveraging data-driven insights, facilitated informed decision-making at all organizational levels, enhancing product value, market fit, and alignment with integrated Caremark PBM and Aetna medical assets.

Managed P&L and led a team of 20+ professionals focused on streamlining physician workflow and enhancing real-time patient data capture for a Medicare Advantage startup plan. Notable achievements include the launch of innovative products such as a dynamic web-based provider diagnosis capture tool, patient mobile apps, provider portals, and an out-of-pocket benefit calculator. Spearheaded strategic expansion into new states, aligning new C-Suite team members with objectives to scale operations while optimizing Medical Loss Ratio (MLR). Implemented a structured approach to quarterly Objectives and Key Results (OKRs) across the organization. Built and oversaw a clinical product operations team comprising engineers, product managers, and clinicians, and introduced a refined new product development process to enhance requirements, development, launch, and go-to-market strategies.

Provided research, analytical, and project management support to public- and private-sector healthcare stakeholders across a broad array of key issues and trends, including payment and delivery system transformation; health reform implementation; Medicaid policy and innovation; health IT strategy; and pharmaceutical market access, coverage, and reimbursement.

Supported CMS in implementing key provisions of the Affordable Care Act (ACA); tracked relevant political developments related to ACA implementation at the state and federal levels; and conceptualized, executed, and managed a high-level policy Help Desk, allowing subject-matter experts to collaborate in responding to complex policy inquiries. Worked with CMS and issuer communities to analyze submitted health plan data and ensure ACA compliance prior to Qualified Health Plan (QHP) certification.