Cate Mckeating Email & Phone Number

Los Angeles, Ca, Us

Remote

Work to attract significant support for the organization’s priorities through the implementation of a strategic and effective planned giving program; Answer inquiries from donors and members in connection with potential bequests and to assist generally in all matters relating to the organization’s work; Identify all reasonable opportunities to maximize the values of bequests and take appropriate steps to realize this value without unnecessarily damaging the ability of the member to fundraise in the future; Check wills and estate accounts and bring the Legacy Manager’s attention to contentious or complex matters that need assistance, clarification or decisions of principle; Work with and assist the work of the Legacy Marketing team in promoting legacies; Accurately estimate the value of the legacy and keep this up to date throughout the administration; Manage a portfolio of planned gift prospects and donors, growing relationships through travel for in-person visits; Direct stewardship efforts to ensure long-term commitment of donors; Manage a portfolio of planned gift donors and prospects, sending frequent program updates; Identify best prospects for cultivation activities like personal visits, phone calls, and travel throughout the year to meet with key donors across the country; Develop extensive knowledge of organization’s programs and initiatives which can be matched to donor interest; Build and maintain relationships with Augustus Club Society members and actively work to engage members to increase participation; Work collaboratively with other development colleagues to include planned giving donors and prospects in other organization events or online activities; Collaborate effectively with Major Gifts colleagues in the development department to maximize the potential of current donors for blended gift opportunities and identify planned giving prospects; Accurately maintain electronic and physical records

Los Angeles, California, United States

Oversee all in-clinic day-to-day activities, including: operations, client services, human resources, payroll and financials; Develop, establish, and direct the implementation and execution of overall policies and procedures for the administration and operations of a comprehensive vet care delivery system; Identify the changing needs of the beneficiary populations and initiate program improvements and modifications to meet them, to achieve goals and objectives, while making the best possible use of available financial, human, and material resources; Supervise the staff and manage their activities and workflow including timeline adherence, training on job responsibilities, workforce development, performance management, and ongoing support; Plan, organize, direct, coordinate, control, review, evaluate, and improve medical, administrative, and supporting operations; Management of office's schedule or day-to-day plans; Delegate authority, prioritize work efforts, evaluate management performance, and provide advice/counsel as needed; Interview, select, and/or recommend appointment of candidates for employment; Participate on a day-to-day basis in top level Executive discussions, decisions, policy making and actions of all administrative functions and indirectly of all clinical matters impacting patient care; Establish and maintain community partnerships, and relationships; Plan and establish work schedules, deadlines, and performance standards for acceptable work products for department employees; Provide New Employee Orientation to all associated employees and managers; Assist all employees to find resolution to their array of HR questions and needs; Apply knowledge of common topics to assist clients in solving common veterinary problems

Greater Los Angeles Area

Plan and execute large-scale events for the entertainment industry; Perform event-related administration and reporting; Prepare and propose operating budget to support ongoing activities and projected events; Negotiate and secure quotes with vendors to meet necessary budget constraints while maintaining integrity of the event; Develop, plan, implement, and manage comprehensive timelines, proposals, contracts, and event overviews; Plan and coordinate all phases of assigned events to include set up, event needs, and break-down; Maintain consistent communication with clients around deliverables, processes, workflow, and updates to deadlines with established expectations throughout the project life cycle: pre-event, live-event and post-event; Consistently meet project timelines and deliver execution of event requirements; Coordinate production logistics; Serve as Oversight Manager at events to contracted staff; Perform contract administration functions, including funds cancelation, funds reconciliation, contract closeout and database integrity; Prepare internal office financial plans and related records and reports, and exercise authority on approved budget; Research accounting problems such as erroneous and late payments, and ensure corrections and/or adjustments are entered into accounting systems; Work in a fast-paced, high-pressure environment with high profile clients; Provide management and leadership, as well as exemplifying excellent client service standards for subordinates who plan and manage events; Develop and implement policies and standard operating procedures; Demonstrate solidarity with all staff in striving to achieve the strategic goals outlined for special event operations

Greater Los Angeles Area

Build, train and retain exceptional staff and work to create a safe, comfortable and productive workplace; Plan, establish, or review contracts, programs, policies, or procedures; Update, organize, and maintain program/project files, organizational charts and other documents and records; Plan and carry out various recruitment and employment programs; Maintain administrative and program files in accordance with records management policies, procedures, schedules and guidelines; Develop and implement innovative programs and policies across the organization; Develop spreadsheets and databases by setting up format and sequence functions to update, revise, and retrieve information for office needs; Foster positive relations with the media, volunteer groups, and service organizations; Review all incoming mail and correspondence to determine proper action, and, as appropriate, prepare written responses; Participate in the training, development and evaluation of staff; Initiate corrective action on quality management elements; Assume a leadership role in developing personnel management policies and in dealing with personnel actions which affect key employees or that may have possible serious repercussions; Plan for long range staffing and program requirements; Ensure that issues raised by staff are adequately addressed; Create and implement SOPs for all departments; Streamline staff job descriptions, website and e-blast edits; Coordinate and participate in lobbying activities for charity's signature piece of legislation; Assist other workers to restrain and handle animals; Observe the appearance and activity of animals for obvious signs of illness, disease, discontent, and their general physical condition; Orchestrated confidential, undercover rescues in animal testing laboratories

Greater Los Angeles Area

Provide routine information and answer many types of inquiries on all products and services; Provide quality customer service in a fast-paced, high-volume environment; Explain use of various products and assist patrons in locating requested products; Operate cash register, ring up sales, receive money and make change, process credit card sales; Keep apprised of rules and procedures for the preparation and processing of each day’s planned schedule; Conduct inventory; Provide a full range of standard and non-standard assignments resolving a variety of non-recurring problems; Deliver service to customers within agreed service levels and established performance standards; Promote customer satisfaction and/or resolution of complaints by reinforcing courtesy and customer service requirements; Serve as Manager of assigned product line and manage team accordingly; Exercise independent judgement to resolve guest complaints as appropriate, maintain daily logs, and update frequently asked questions; Provide management and leadership, as well as exemplifying excellent customer service standards for subordinates

Greater Los Angeles Area

Perform a variety of clerical, administrative and technical duties in support of the management and agent teams, contributing to the efficient and effective accomplishments of the objectives of the overall organization; Prepare and maintain departmental calendar and schedule appointments/events/meetings; Serve as the organization representative welcoming and interacting with guests, internal and external clients, and other visitors; Perform duties normally associated with front office operations as desk clerk, telephone services, reservations, lost & found, accountability reports, and parking assistance; Receive and review regulations, directives and memoranda on administrative functions; Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands; Prepare correspondence, reports, instructions and other related documents from handwritten and electronic drafts and input using computer technology, word processing and spreadsheet software programs; Receive and process documents and reports in accordance with established procedures; Use database or spreadsheet software to enter, revise, sort, or calculate, and retrieve data for standard reports; Use word processing software and printing equipment to create, copy, edit, store, retrieve, and print a variety of standardized documents; Responsible for managing facility services; Oversee Intern Program, including recruiting, hiring, orientation, training and day-to-day assignments of interns; Design and implement filing systems to keep accurate records of highly confidential materials; Implement procedural and policy changes to improve operational efficiency; Ensure filing systems are maintained and current; Ensure security, integrity and confidentiality of data; Review and approve office supply acquisitions; Maintain a wide variety of administrative records; Provide general support to high-profile clients