Catelyn Eddington Email & Phone Number

St. Louis, MO, US

St. Louis, MO, US

• Supervise IT services, processes, applications and projects in functional unit countywide and administer the development and deployment of new initiatives.
• Supervise County employees and/or contracted service providers to ensure the most efficient services are obtained.
• Analyze processes and perform incident analyses to identify gaps and develop solutions.
• Oversee the maintenance and enhancement of related hardware, software and systems and ensure uninterrupted services are available.
• Assist with the coordination of service delivery improvements with other IT functional units and countywide stakeholders.
• Serve in the Information Technology (IT) Manager’s absence.

• Review and approve content before it is published on the website.
• Collaborate with department content editors to ensure all website copy up to date.
• Ensure all web content is ADA (Americans with Disabilities Act) compliant by checking for image alt text, descriptive anchor text, accessible PDF files, clear page titles, etc.
• Complete web development requests such as publishing public notices and upcoming St. Louis County events.
• Train department content editors on Mura CMS functions.

• Developed and executed lead-generating marketing campaigns including content and sales enablement.
• Developed thought leadership content including writing client success stories and case studies, guides, website, and video content.
• Assisted in management of related blogs including publishing posts and working with subject matter experts (SMEs) to facilitate post creation.
• Supported events management from planning to execution.

Fenton, MO

• Coordinated client service processes to ensure an excellent client experience.
• Processed cancellation requests from dealerships, financial institutions, and customers.
• Evaluated workflow and planned work schedules and assignments.
• Monitored incoming work and coordinated with other areas to establish proper distribution of workflow.
• Data entry of client auto protection contracts.
• Customer service regarding purchased protection for auto.

Kirkwood, MO

• Took pictures and videos when attending events.
• Uploaded content to social media for recruitment purposes.
• Promoted upcoming chapter events.
• Wrote and edited content for the monthly LeagueLetter.

• Responsible for creating fashion displays, providing insight on the latest trends of the season and helping customers shop for different occasions.
• Greet all customers with a warm smile and ask open-ended questions to better understand his or her needs.
• Drive brand awareness by organizing display setups and assisting in merchandising.
• Cross-sell jewelry, shoes, hats, and other accessories that would complete an outfit or boost a new wardrobe.

• Pick up children from their classrooms at the end of the school day.
• Prepare a light snack for the children.
• Take the children outside to the playground and supervise them to ensure safety.
• Communicate with parents when they arrive for pick up.

Fenton, MO

• Coordinated enrollment, hotel room inventory, excursion selection and program reporting for corporate travel programs.
• Acted as program liaison between guests, event coordinators and clients.
• Corresponded with automotive executive clients through email, telephone, or postal mail.
• Created hotel rooming lists and compared hotel request dates to air request dates.

Fenton, MO

• Generated, edited, published and shared automotive and event blogs for Dealer Solutions Opportunity Max, (a Maritz company).
• Wrote captivating blogs for internal and external audiences with a community focus to drive traffic.
• Drove viewership by maximizing the Search Engine Optimization (SEO) in the metadata.
• Reviewed and edited blog posts to guarantee high content quality.
• Contributed ideas to content development, strategic planning and business operations.

Gravois Bluffs

Answered customers’ questions, sold items, served as a cashier and organized inventory.

Niccolls Hall

• Worked as a trained peer leader in the residential community.
• Served as a resource for students with academic or institutional questions.
• Reinforced residence policies and procedures.

Responsible for proofreading and editing content including checking for grammar errors and misspellings.

South County Mall

Answered customers’ questions, sold items, served as a cashier and organized inventory.

Gravios Bluffs

Answered customers’ questions, sold items, served as a cashier and organized inventory.

Master'S Degree

Bachelor’S Degree