Shop floor management & Visual MerchandisingStaff management (Rota, staff training)Stock management (Stock room, reorders)Customer service in store and onlineLeading buyer meetings

Children’s store selling ethically-made clothing & gifts (online & In store experience)Ecommerce set up from scratch using Shopify including products’ import, photos,UI/UXBuyer & admin (brands I worked with: Studio Bohème, Weekend House Kids,Bonmot Organic, 1+ in the family and many more)Ecommerce administration (content and products’ management, stock and orders)Digital Marketing on Meta & GoogleNewsletter management using Shopify toolsIG/FB content creation for organic growthOnline activityPerformance analysis using Google AnalyticsSEO optimisation and copywriting with third party agency

- Responsible for all online activities- Monitor and provide analytics reports of online sales- Key contact for creative and tech team in order to coordinate online store implementations- Paid Social Media Advertising- Coordinate Logistics for both online and wholesale customers- Creation of Import/Export documentation for all the customers worldwide- ­Data entry management­- Stock control

- Account specialist for Department Stores and Ecommerce (Italian, UK and German market)- SAP, advanced Excel reporting (Left after short time for family reasons)

As Operations & Logistics Coordinator:- Zedonk: pick & pack, delivery notes and invoices, allocations, reports- Key contact for wholesale buyers- Coordinate Logistics for both online and wholesale customers- Creation of Import/Export documentation for all the customers worldwide- Stock controlAs Ecommerce Administrator:- Responsible for all online activities- Key contact for creative and tech team in order to coordinate online store implementations- Data entry management

As Operations Manager:- Data entry of company and customers content using the CMS- Manage devices packaging and shipping- Support customers creating and managing their content- Report product issues and questions from customers to ITAs Data Analyst:- Use custom portal to monitor usage and trends of the app- Reports using Google Analytics and Excel

As Blogger / Website Administrator: - Content creation (website and social media)- Paid Social Media Advertising- Report using Google Analytics- Guest blogger for nozzefurbe.it (wedding styling)As Personal Shopper: - Wardrobe stylist- Personal shopping- Shopping on-demand

Internship during University.Main activities:- IT Italia Sharepoint UI improvement- writing thesis