Cat Fu Email & Phone Number

• Maintaining oversight of the program of work for the Operational Communications Division to optimise service delivery and improve transparency, visibility and engagement.• Leading the development of project and change management tools and resources to build capability and support operational staff in the end-to-end delivery of initiatives.• Leading the Division's annual strategic planning processes, including the establishment of program governance and reporting.• Identifying opportunities for continuous improvement across divisional ways of working, processes and procedures.

• Leading the implementation cohealth’s Strategic Plan.• Building transformational capability through developing and deploying tools and resources to support the implementation of new models, systems and processes.• Leading the re-design and mobilisation of a new internal governance model which integrates strategy, operations and program delivery.

• Strategic coordination and development of priority, multi-year projects across Road Policing Command and Forensic Services Department.• Building project management capability to enable staff to deliver and implement strategic projects.• Leading and delivering key strategic projects in alignment with organisational objectives and community safety outcomes.• Leading Organisational Change Management activities to effectively drive and implement large-scale change initiatives.

Melbourne, Australia

Melbourne, Australia

• Developing a national strategy for the Connecting Multicultural Australia (CMA) Program, designed to optimise Bupa's presence and engagement within the Australian multicultural community.• Identifying and delivering key solutions and program activities aimed at lifting acquisition and growth, customer centricity and the evolution of people capabilities across multicultural markets and teams across Bupa.• Delivery of an integrated multi-channel sales and service experience that is optimised for multicultural customers and communities.• Implementing internal cultural initiatives and celebrations in line with Bupa's diversity and inclusion strategy.

• Preparing targeted internal and external communications on behalf of the Director of International and Corporate Partnerships (ICP).• Managing content, agendas and agreed outputs for leadership meetings and activities.• Delivery of key projects as an Implementation Lead across multiple strategic initiatives.• Implementing and managing ICP’s communication strategy to connect a geographically disperse team, enable two-way dialogue between leaders and our people, and strengthen ICP’s brand across the Bupa business.• Preparing robust communications and change management plans across various projects.

• Utilising current and prospective corporate relationships to generate onsite sales activities and proactively identifying any further sales opportunities for Corporate and Retail Sales Teams• Building and maintaining collaborative partnerships with a broad range of internal and external stakeholders as the main point of contact on activities generated, and to share and leverage expertise• Management of the Corporate Event Brief process, as well as the generation and budgeting of marketing collateral• Balancing broad retail and corporate knowledge and understanding of operational matters affecting the delivery of complex range of business solutions offered by Bupa Australia

Bachelor Of Business, Marketing

Education record