Cathal Malone Email & Phone Number

New York, New York

New York

As Product Launch Analyst, I was responsible for project managing product launches from inception through order to cash. This required identifying user requirements and ensuring launches adhered to Thomson Reuters's business requirements.

New York

• As a Billing Process Analyst, I managed internal billing process and order allocations for forty five internal billers, and created databases for order allocation and report generation.
• Reduced open aged billing orders from an average of 24 days to 7 days over a 10 month period
• Helped reduce DSO be creating reporting metrics for credits and identifying root cause of high value credits
• Reviewed all high value invoices to identify errors, reduced credit exposure by up to $1 Million per quarter

Dublin, Ireland

• As a Revenue/Sales Support Analyst at Colt Telecom Ireland I was responsible for managing all sales orders and intracompany charges.
• Processed all data and voice orders in a timely fashion within correct margins to meet strict deadlines
• Managed intracompany charges to ensure that any new circuits delivered were sold at a profitable level
• Reduced intracompany charges by 500,00 EUR over one quarter