Catherine Halim Email & Phone Number

With over 6 years of experience in the hospitality industry, I am passionate about providing exceptional service and creating memorable experiences for guests. I have a graduate diploma in Applied Positive Psychology, which enables me to apply the principles of well-being, resilience, and gratitude to my work. As a duty manager at Courtyard by Marriott Singapore Novena, I lead a team of front office associates who are committed to delivering the highest standards of customer satisfaction and loyalty.I was also responsible for overseeing the daily operations of the front office, ensuring compliance with company policies and procedures, and handling guest complaints and feedback. I also coordinate with other departments to ensure smooth and efficient service delivery. I have demonstrated my service excellence and leadership skills by receiving the Service Gold Award in 2019, and the Excellent Service Award in 2013.I have also developed my front office operations, hotel management, and hospitality industry skills through my previous roles at Goodwood Park Hotel and Sheraton Towers Singapore Hotel.

Listed skills include Hotel Management, Hospitality Management, Customer Service, Microsoft Office, and 10 others.

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  Business Customer Support Specialist

  Wise

  Singapore