Responsible for promoting and selling KIND bars across London. Through a comprehensive programme of product demos, build awareness with consumers and accelerate distribution across both current and new accounts.

Part of a dynamic and commercially-focused marketing team which involved customer acquisition, retention, value growth and CRM. Specifically responsible for engaging with O₂’s base of customers (c.17m) through digital multi-channel base communications.•Given full responsibility for showing incremental return on key campaigns which entailed working closely with stakeholders on both client and agency side. Assisted by my background in consumer psychology, made improvements in the way we communicate with customers which improved conversion rates and increased customer satisfaction in campaigns such as International Sim churn reduction. •Pro-actively investigated the business issue of ‘driving mobile data usage’ – looking into how O₂ can change customer behaviour around data usage to drive revenue.Alongside core team responsibilities, I fully immersed myself in the company by:•Volunteering to present the quarterly marketing plans to the telesales teams, participating in O₂ThinkBig events, learning Spanish to assist with my development within the company and notably, pioneered and led monthly ‘NetBudz’ meetings with the Marketing Interns and Grads to share our experiences across the directorate. HR recognised this as a success and as a result integrated it into future Graduate and Intern programmes.

Responsible for presenting and promoting TARGET jobs.co.uk at various student and graduate employment fairs.Role requires me to influence students to register to receive emails and engage them by demonstrating/explaining products and incentives.Requires passion, determination, tenacity and communication skill

Highly trained in customer service and operating systems following four week training course prior to employment.Excellent team player which contributed to our department being awarded ‘Department of the Month’. My excellent customer service, determination and people skills evidenced by being awarded many merit awards during my employmentMy creativity was fully exploited in the displays and merchandising within our department, increasing my understanding of consumer behaviour and marketing.One of the youngest of 800 people employed to open the Flagship store in Wales after an extensive recruitment campaign which attracted 8000 applicants.Tenacity, determination and people skills enabled me to be part of a very successful department.